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Crisp Chat VS SplitStat

Compare Crisp Chat VS SplitStat and see what are their differences

Crisp Chat

Multi-channel customer support software

Rating
5.0 · 1 review
Pricing
Freemium Free trial $95 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
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Alternatives Is it good?
SplitStat

A/B and split URL tests for your website. Edit the page visually, split the traffic, and get a winner only once the numbers hold. 30 days free, no card.

Rating
0 reviews
Pricing
Paid Free trial $299 / Monthly (From $299/month for 100K tested visitors. 30-day free trial.)
Promote on VibeVoted
Alternatives Is it good?
ZeroTwo AI
ZeroTwo is a premium multi-provider AI platform which combines the tools models and features of Claude, Gemini, Grok, Openai and more into one. Canvas, Deep Research, MCP, Connectors, Agents, Projects and even Apps are all available in one place! sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Crisp Chat seems to be more popular. It has been mentioned 13 times since March 2021.

social mentions
13 vs 0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 9

Base details

Website, pricing, platforms and company facts side by side.

Crisp Chat
SplitStat
Website crisp.chat splitstat.com
Pricing
Freemium Free trial $95 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails) Official pricing
Paid Free trial $299 / Monthly (From $299/month for 100K tested visitors. 30-day free trial.) Official pricing
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress +7
—
Company Startup from France Startup from India · 1 - 9 employees
Listed in
Customer Support Help Desk CRM Live Chat Chatbots Knowledge Base Customer Service +4
A/B Testing Conversion Rate Optimization Website Optimization Marketing Analytics +1

About Crisp Chat and SplitStat

In their own words, as submitted to SaaSHub.

Crisp Chat
SplitStat

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale...

Read more about Crisp Chat

SplitStat is an A/B testing tool for websites. Paste one tag into the head of your site, and most tests after that are built in the browser with no developer. The visual editor opens on your own live site: click an element to change its text or style, move it, hide it, or add a block, and save...

Read more about SplitStat

Features and specs

What each product offers, as listed by its team.

Crisp Chat 6 features
SplitStat 6 features
  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brand’s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.
  • Visual editor
    Change text, style and layout on your own live site, for desktop, mobile or both
  • Test types
    A/B, split URL, multipage, A/A and cross-domain tests
  • Audience targeting
    12 conditions, including country, device, campaign and day of the week
  • Goal metric
    Unique conversions, total conversions or value per visitor
  • Guardrail metrics
    Watch the numbers a winner must not hurt while a test runs
  • Winner checks
    By default 95% chance of being best, 7 days, 500 visitors and 100 conversions per variation

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Crisp Chat
SplitStat
100% 100%
Customer Support
0% 0%
0% 0%
Conversion Rate Optimization
100% 100%
100% 100%
Live Chat
0% 0%
0% 0%
Marketing Analytics
100% 100%

User comments

Share your experience with using Crisp Chat and SplitStat. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Crisp Chat 5.0 · 1 review
SplitStat no reviews yet
  • Fantastic service
    SaaSHub review
    · Oct 2024

    We've moved from Helpscout to Crisp and we're delighted. Their team is very nice.

  • 10 Best ManyChat Alternatives for Bot Building in 2024
    sendpulse.com · Sep 2023

    Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices...

  • alternatives to Tawk.to - Tiledesk Free Live Chat
    tiledesk.com · Nov 2022

    Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about...

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We have no reviews of SplitStat yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Crisp Chat 13 mentions
SplitStat 0 mentions
  • Tech Stack Lessons from scaling 20x in a year
    Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our... - Source: dev.to / 10 months ago
  • DevLog 20250820: Towards Unified Chat Gateway
    Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests.... - Source: dev.to / about 1 year ago
  • Show HN: Progressor – coach that breaks down big goals into actionable steps
    It seems to be using https://crisp.chat/en/. - Source: Hacker News / over 1 year ago

View more

Tracking SplitStat since Nov 2026.

Alternatives to Crisp Chat and SplitStat

When comparing Crisp Chat and SplitStat, you can also consider the following products.

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