Crisp Chat
Intercom
Tidio
tawk.to
Zendesk
LiveChat
Freshdesk
Drift
Spawnbase
n8n.io
Sim Studio
AI Agent Builder
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Spawnbase turns recurring work into reliable AI workflows. Describe what you want to automate, and the AI copilot generates a an agent that works for you. No engineering required.
Key capabilities: - Visual workflow builder with triggers, AI steps, and actions - AI copilot that generates workflows from plain language - 7 AI providers, 200+ models — choose per step - Built-in agent features: memory, tools, MCP support - 25+ verified integrations (Slack, GitHub, Notion, HubSpot, Jira, etc.) - Native observability and testing controls - Pay-as-you-go pricing, no subscriptions or per-seat fees
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Spawnbase's answer:
Tools like Zapier and Make are great for simple if-this-then-that automations but struggle when you need AI judgment in the loop. Pure AI agent builders give you flexibility but no guardrails. Spawnbase sits in the middle - structured workflows with AI steps where you actually need them, without per-seat pricing.
Spawnbase's answer:
Spawnbase lets you mix reliable, rule-based logic with AI reasoning in the same workflow. Most automation tools bolt AI on as an afterthought - Spawnbase was built for it from day one. You control exactly where AI makes decisions and where fixed logic runs, so workflows stay predictable where it matters and smart where it counts.
Spawnbase's answer:
Teams and solo builders who want to automate recurring work using AI - from ops and support leads to developers building internal tooling. Anyone who'd rather describe a task than build it from scratch.
Spawnbase's answer:
We built this to simplify 10x integrating AI into real business processes
Spawnbase's answer:
Cloudflare-backed global edge deployment
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if there’s any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Sim Studio - Sim Studio is a powerful platform for building, testing, and optimizing agentic workflows. It provides developers with intuitive tools to design sophisticated agent-based applications through a visual interface.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
AI Agent Builder - Build, Test and Deploy AI Agents