Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
Shift
Rambox
Thunderbird
Kiwi for Gmail
Mailbird
Wavebox
Microsoft Outlook
Front
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Tired of logging in and out of multiple accounts? Shift users enjoy single-click access to over 1000+ of the Webs most popular applications, extensions, mail accounts, and cloud services. Shift is the productivity hack that changes everything for entrepreneurs, CEO's and teams. Manage all of your apps, social media and email accounts from one beautiful desktop app.
Crisp Chat ShiftNo Crisp Chat videos yet. You could help us improve this page by suggesting one.
The $100 USD is definitely hard to justify for most SaaS tools these days. But I gotta say Shift is one of the programs worthy of its price tag.
Our small team of 3 use Shift as a consolidating tool for all our email and app accounts. Keeps everything in one place without the need to login on all these different tabs on Chrome.
Can't really speak for the free version and the email only version, but the $99 tier subscription with the apps looks like to be the best bang for your buck.
Based on our record, Shift should be more popular than Crisp Chat. It has been mentiond 20 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
GDAP, but for those helpdesk staff who we need to give segmented access (I.e. Certain staff who canโt access certain customers) we use Shift (https://tryshift.com/) Shift also has the added benefit of allowing Google Workspace admin from the same console, also access to our PSA, RMM, IT Glue etc. Itโs just a tricked-up Chrome browser under the hood, but super slick in practice. Source: about 3 years ago
Tryshift.com โ a browser with easy switch between multiple google accounts + pinned apps. Source: over 3 years ago
Check out shift here. https://tryshift.com/. Source: over 3 years ago
Is there any app that allow me to log in multiple facebook accounts in one app? I have multiple accounts and switching between them is tiring. I remember when Yahoo was still popular, there were some apps that did the thing. I find an app that on the website tryshift.com, have people here used it yet? Please give me some advice. Source: over 3 years ago
That being said, why not use a tool like shift https://tryshift.com ? It allows you to access email and slack in one application interface. Source: over 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Rambox - Digital workspace organizer that allows you to unify as many applications as you want, all in one place. It is perfect for those who care about productivity while working with many business and personal apps.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Thunderbird - Thunderbird is a free email application that's easy to set up and customize - and it's loaded with great features!
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Kiwi for Gmail - Kiwi for Gmail is a desktop application for Mac and Windows devices that takes the Google Workspace tools you use every day , like Gmail, Drive, Calendar, Docs, Sheets and Slides and transforms them into a desktop office suite.