Software Alternatives, Accelerators & Startups

Crisp Chat VS Scriptable

Compare Crisp Chat VS Scriptable and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Crisp Chat logo Crisp Chat

Multi-channel customer support software

Scriptable logo Scriptable

Automate iOS using JavaScript
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • Scriptable Landing page
    Landing page //
    2021-09-19

Crisp Chat

Website
crisp.chat
$ Details
freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Startup details
Country
France

Crisp Chat features and specs

  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brandโ€™s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages of Crisp Chat

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.

Scriptable features and specs

  • Custom Automation
    Scriptable allows users to create custom iOS scripts using JavaScript, enabling automation of tasks and integration with various apps.
  • Extensive API Access
    The app provides extensive access to iOS APIs, allowing users to interact with system functions like calendar, reminders, and files.
  • Widget Support
    Scriptable supports the creation of custom widgets on the iOS home screen, offering personalized information and functionality.
  • Community and Examples
    There is a strong community around Scriptable, with ample examples and shared scripts that help new users get started quickly.
  • No Need for Developer Account
    Users do not need a paid Apple developer account to use Scriptable, making it accessible to a wide range of users.

Possible disadvantages of Scriptable

  • Learning Curve
    While powerful, Scriptable requires users to have some programming knowledge, which can be a barrier for beginners.
  • Limited to JavaScript
    The app only supports JavaScript for scripting, which may not be ideal for users familiar with other programming languages.
  • iOS-only
    Scriptable is exclusively available for iOS, limiting its use to Apple devices and excluding Android or Windows users.
  • Complexity for Simple Tasks
    For users looking to automate very simple tasks, Scriptable might be seen as overly complex compared to dedicated automation apps.
  • Performance Limitations
    Scripts running on mobile devices might face performance limitations, particularly for computation-heavy tasks.

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Scriptable videos

Daily Review Using iOS Shortcut and Scriptable

More videos:

  • Review - LIVE: Let's talk about Scriptable Objects - Should you use them?

Category Popularity

0-100% (relative to Crisp Chat and Scriptable)
Customer Support
100 100%
0% 0
Automation
0 0%
100% 100
Live Chat
100 100%
0% 0
Web Service Automation
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and Scriptable

Crisp Chat Reviews

  1. Guybrush
    ยท Working at TPOP ยท
    Fantastic service

    We've moved from Helpscout to Crisp and we're delighted. Their team is very nice.

    ๐Ÿ Competitors: Intercom, HelpScout, Zendesk
    ๐Ÿ‘ Pros:    Price|Great customer support|Best customer service|A lot of options

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crispโ€™s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platformโ€™s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Scriptable Reviews

We have no reviews of Scriptable yet.
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Social recommendations and mentions

Based on our record, Scriptable should be more popular than Crisp Chat. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (13)

  • Tech Stack Lessons from scaling 20x in a year
    Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
  • DevLog 20250820: Towards Unified Chat Gateway
    Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
  • Show HN: Progressor โ€“ coach that breaks down big goals into actionable steps
    It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
  • Weekly Indie Log #2
    Crisp - For users to reach out to me if thereโ€™s any problem via live chat. - Source: dev.to / over 1 year ago
  • The Tech Stack of a Cloud Computing Startup
    Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
View more

Scriptable mentions (27)

  • BITCOIN G2A SCAM
    r/Scriptable is for Scriptable, an automation app for iOS, not scripts in general. Source: about 3 years ago
  • Trying to Automate Calls ands Answering within Microsoft Teams
    This sub is for the Scriptable app which uses Javascript. You can check your script with folks over at r/PowerShell. Source: over 3 years ago
  • Loader Script thing in Roblox Studio
    Hi! This subreddit is for Scriptable, an app for iOS automation using JavaScript. Itโ€™s not for general-purpose scripting topics like Roblox Studio. I hope another community that focuses on what youโ€™re looking for is able to point you in the right direction! Source: over 3 years ago
  • Right way to retrieve a specific element from Data Jar
    If you know some Javascript, Scriptable would be a good use for this. From the same developer as Data Jar. Source: over 3 years ago
  • Shortcut to open Apollo AS a certain user
    This is one of things on my Apollo wish list too. As well as being able to post via Shortcuts. Although I was able to do the latter using Scriptable. Source: over 3 years ago
View more

What are some alternatives?

When comparing Crisp Chat and Scriptable, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ifttt - IFTTT puts the internet to work for you. Create simple connections between the products you use every day.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

n8n.io - Free and open fair-code licensed node based Workflow Automation Tool. Easily automate tasks across different services.

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

Microsoft Power Automate - Microsoft Power Automate is an automation platform that integrates DPA, RPA, and process mining. It lets you automate your organization at scale using low-code and AI.