Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
Pointer Cue
ZoomIt
Epic Pen
PicPick
ScreenBrush
Snagit
Cursor Pro
FocusCursor
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Pointer Cue helps people follow your mouse pointer during screen sharing, software demos, tutorials, online lessons, and presentations.
Instead of using a full screen recording or annotation suite, Pointer Cue focuses on one simple job: making it clear where viewers should look. It can highlight the pointer with a visible ring and draw temporary focus cues around important areas on screen.
It is useful for presenters, trainers, teachers, support teams, sales demos, product walkthroughs, and anyone who explains software or websites over Zoom, Teams, recorded videos, or live screen sharing.
Pointer Cue is designed to stay simple, fast, and unobtrusive.
Crisp Chat Pointer CueNo Crisp Chat videos yet. You could help us improve this page by suggesting one.
Pointer Cue's answer:
Pointer Cue is simpler and more focused than full screen recording or annotation tools.
It is designed for people who do not need a heavy drawing, whiteboard, or recording suite. Instead, it helps presenters clearly show where to look with a cursor highlight and temporary focus cues during live demos, online meetings, and tutorials.
Pointer Cue's answer:
Pointer Cue is built around real demo experience. It focuses only on the visual cues that are actually useful during screen sharing, software demos, tutorials, and presentations.
Its cursor ring and focus cues are designed for remote environments, including situations where the viewer's screen-sharing frame rate is not smooth. The goal is to make the pointer and important areas easier to follow even when motion is delayed or less fluid.
Pointer Cue's answer:
Pointer Cue is for people who explain software, websites, slides, or workflows on screen.
It is useful for sales demos, product walkthroughs, customer support, online lessons, training sessions, app development reviews, and any remote meeting where the audience needs to follow the presenterโs mouse pointer clearly.
Pointer Cue's answer:
Pointer Cue was created from the need to make remote demos easier to follow.
In screen sharing, viewers often lose track of the cursor, especially when the meeting connection or frame rate is not ideal. Pointer Cue focuses on the few cues that matter most in those situations: a clear pointer ring and temporary focus highlights that guide attention without adding complexity.
Pointer Cue's answer:
Pointer Cue is built as a native desktop utility using lightweight screen overlay and pointer-tracking behavior.
The visual behavior is tuned for screen sharing and remote demo environments, so the cursor highlight remains easy to notice even when the viewer sees a lower frame rate or delayed motion.
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
ZoomIt - Presentation utility for zooming and drawing on the screen.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Epic Pen - A windows tool for drawing over your desktop and applications
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
PicPick - PicPick screen capture software enable you to grab an image on your computer screen, save, print, add effects, and share.