Crisp Chat
Intercom
Tidio
tawk.to
Zendesk
LiveChat
Freshdesk
Drift
PixScript
Descript
GetTheScript
Captioner.io
Otter.ai
BulkTranscript.app
HappyScribe
Kapwing
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
PixScript turns video and audio into text. Paste a YouTube, TikTok, or Instagram Reels URL and get a timestamped transcript in seconds. Upload MP3 or MP4 files for podcast transcription. Works with full-length YouTube videos, not just short-form clips.
Export transcripts as SRT subtitles for Premiere Pro, DaVinci Resolve, or CapCut. Download VTT for web video players, PDF for sharing, or plain text. AI can summarize the transcript, rewrite it into a blog post or social caption, and translate it into 50+ languages.
Other things it does: HD video download without watermarks, cover image download, transcript history with folders, and bulk URL processing (paste up to 100 URLs at once on Business).
Most transcription tools only support one platform, or skip subtitle export entirely. PixScript covers YouTube, TikTok, and Instagram Reels from one interface, with SRT/VTT export that competitors like Tokscript don't offer.
Crisp Chat PixScriptPixScript's answer:
Next.js, Vercel, AI speech-to-text models for transcription.
PixScript's answer:
It covers YouTube, TikTok, and Instagram Reels from one tool as most competitors only handle one platform. And it exports SRT/VTT subtitle files, which tools like Tokscript don't offer at all. You also get timestamps on every plan, including the free tier.
PixScript's answer:
Tokscript only does plain text, no subtitle export. Otter.ai is built for meetings, not video URLs. Descript costs $24/month and requires uploading files manually. PixScript handles all three major video platforms via URL, exports SRT subtitles ready for any video editor, and starts at $9/month. The free tier gives you 10 transcripts a month.
PixScript's answer:
Content creators who repurpose video into blog posts and social captions. Video editors who need SRT subtitle files. Students who want text from lecture videos. Podcasters turning episodes into show notes. Basically anyone who needs text from video or audio without typing it out.
PixScript's answer:
I kept watching long YouTube videos just to grab a single quote or find a specific part someone mentioned. Copying from YouTube auto-captions was messy, and there was no easy way to export them as subtitle files.
So I built a tool that takes any video URL and gives you clean, timestamped text you can actually use.
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if there’s any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Descript - Text-based audio editor and automated transcription
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
GetTheScript - Convert TikTok, Instagram Reels & Shorts into Accurate Transcripts Instantly
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Captioner.io - Captioner is an AI subtitle generator and editor for your videos. Add accurate subtitles to your videos and save hours of work. Upload your videos and edit right on your browser.