Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
Patchifi
Patch My PC
Automox
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Patchifi โ Intelligent Automation for Autonomous Endpoint Management Patchifi officially launches from stealth, introducing an AI-driven Autonomous Endpoint Management platform designed to simplify and secure enterprise patching operations. Built around intelligent automation, Patchifi unifies patch deployment, vulnerability remediation, and endpoint compliance into a single, cloud-native console enabling IT and security teams to eliminate manual processes and maintain real-time protection across every device. Headquartered in the United Kingdom with a growing presence across India, the UAE, and Europe, Patchifi redefines how organizations approach endpoint security through predictive analytics, risk-based patching, and seamless integration with existing IT workflows. With Windows and third-party patching live, macOS and Linux support are set to release in the next sprint, expanding coverage across all major operating systems. Patchifi stands as the future of automated IT security the only patch management solution built for intelligent, autonomous protection at scale.
Crisp Chat PatchifiNo features have been listed yet.
Patchifi's answer:
Patchifi stands out as a next-generation Autonomous Endpoint Management platform powered by AI-driven automation. Unlike traditional patching tools that rely on manual intervention, Patchifi intelligently detects, prioritizes, and remediates vulnerabilities in real time โ all from a unified cloud-native console. Our platform combines patch management, vulnerability remediation, and compliance enforcement into one autonomous ecosystem, enabling organizations to achieve zero-touch security operations and continuous protection without disruption.
Patchifi's answer:
Patchifi eliminates the complexity of endpoint management with intelligent automation, context-aware patching, and risk-based prioritization โ something most legacy tools lack. While competitors focus on scheduled updates, Patchifi focuses on autonomous action and predictive remediation, reducing downtime and human dependency. With real-time analytics, AI decisioning, and cross-platform compatibility, Patchifi empowers IT and security teams to work smarter, faster, and more securely โ all while cutting operational costs and patching cycles by up to 70%.
Patchifi's answer:
Patchifi primarily serves mid-to-large enterprises and managed service providers (MSPs) across sectors such as finance, healthcare, manufacturing, education, and technology. Our ideal audience includes CISOs, IT Directors, Security Operations teams, and Compliance Managers who are looking to modernize their endpoint management with automation and intelligence.
Patchifi's answer:
Patchifi was founded with a vision to eliminate the manual burden of patch management and simplify enterprise cybersecurity. Our founders recognized that traditional patching systems were slow, fragmented, and reactive โ leaving organizations vulnerable. Patchifi was built to change that. By combining AI, automation, and cloud intelligence, we created a platform that transforms patching from a repetitive task into an autonomous, self-healing process โ ensuring security teams stay ahead of threats, not behind them.
Patchifi's answer:
Patchifi is built on a cloud-native, microservices-based architecture, leveraging AI/ML models for predictive automation and intelligent risk assessment. Key technologies include: โข Artificial Intelligence & Machine Learning for autonomous decision-making โข Cloud orchestration for scalability and deployment agility โข API-driven integration for seamless compatibility with ITSM and security tools โข Secure endpoint telemetry for real-time monitoring and analytics
Patchifi's answer:
Patchifi is rapidly growing its global footprint, with clients across Europe, the Middle East, and Asia-Pacific. Our early adopters include leading enterprises in financial services, education, and technology sectors, as well as several managed security service providers (MSSPs) who use Patchifi to automate patching across thousands of endpoints. Our client base continues to expand as organizations embrace autonomous endpoint management as the future of cybersecurity.
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Patch My PC - Patch My PC Updater is a free, easy-to-use program that keeps over 300 apps up-to-date on your computer.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Automox - Patch any System, any Software, in Any Location with Automox. Our cloud-based, automated cyber hygiene & patching management software was built for today's IT professionals.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.