Software Alternatives, Accelerators & Startups

Crisp Chat VS MasterClass

Compare Crisp Chat VS MasterClass and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Crisp Chat logo Crisp Chat

Multi-channel customer support software

MasterClass logo MasterClass

MasterClass offers online classes created for students of all skill levels. Our instructors are the best in the world.
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

  • MasterClass Landing page
    Landing page //
    2019-02-09

Crisp Chat

Website
crisp.chat
$ Details
freemium $95 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress
Release Date
-
Startup details
Country
France

MasterClass

Pricing URL
-
$ Details
-
Platforms
-
Release Date
2015 May

Crisp Chat features and specs

  • User-Friendly Interface
    Crisp Chat offers an intuitive and easy-to-navigate interface, making it accessible for users without needing extensive technical knowledge.
  • Multi-Channel Support
    The platform supports various communication channels including email, live chat, and social media, helping businesses manage all customer interactions from a single platform.
  • Real-Time Notifications
    Crisp offers real-time notifications for incoming messages, ensuring that responses are timely, which can enhance customer satisfaction.
  • Customizable Chatbox
    Businesses can customize the chatbox to match their brandโ€™s theme, which helps in maintaining brand consistency.
  • Integrated CRM Features
    Crisp includes built-in CRM functionalities, allowing businesses to track and manage customer interactions efficiently.
  • Analytics and Reporting
    The platform provides detailed analytics and reporting features, which help businesses track performance metrics and improve customer service strategies.

Possible disadvantages of Crisp Chat

  • Limited Free Plan
    The free version of Crisp Chat has limited features and is suitable mainly for small businesses or personal use. Advanced features require a paid subscription.
  • Third-Party Integrations
    While Crisp Chat supports many integrations, some users find that it lacks direct integrations with specific niche tools, requiring additional steps to connect.
  • Learning Curve for Advanced Features
    While the basic features are user-friendly, there can be a learning curve for more advanced functionalities, which might require time to master.
  • Message Limitation
    In some plans, there are limitations on the number of messages that can be sent per month, which might not be ideal for businesses with high communication needs.
  • Mobile App Limitations
    The mobile app version of Crisp Chat can be less robust compared to the desktop version, potentially impacting the user experience on mobile devices.

MasterClass features and specs

  • Headquarters
    San Francisco, CA

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

Add video

MasterClass videos

Masterclass Review - Is It Worth the Money?

More videos:

  • Review - Is MasterClass Worth it?
  • Review - I Tried Gordon Ramsayโ€™s MasterClass... Is It Worth it?

Category Popularity

0-100% (relative to Crisp Chat and MasterClass)
Customer Support
100 100%
0% 0
Education
0 0%
100% 100
Live Chat
100 100%
0% 0
Online Courses
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Crisp Chat and MasterClass

Crisp Chat Reviews

  1. Guybrush
    ยท Working at TPOP ยท
    Fantastic service

    We've moved from Helpscout to Crisp and we're delighted. Their team is very nice.

    Competitors: Intercom, HelpScout, Zendesk
    Pros:    Price|Great customer support|Best customer service|A lot of options

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crispโ€™s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platformโ€™s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

MasterClass Reviews

14 Best Free and Paid Coursera Alternatives For Creators (2024)
MasterClass is where industry experts gather to teach their skills. Not many people get to become a teacher on MasterClass which ensures they maintain an exceptionally high quality of course content. For example, Gordon Ramsey and RuPaul both host classes!
8 fantastic educational resources for online learning, just in case you need them, parents.
If youโ€™ve got teens or tweens interested in acting, screenwriting, cooking, space exploration (the list goes on), investing in a Master Class subscription might be a great idea. Bonus: Youโ€™ll definitely be able to enjoy these too.
Source: coolmomtech.com
6 places to take free and affordable classes online, on everything from programming to photography
Masterclass has more than 75 classes with 20 10-minute lessons per class on average. Each class was created by the instructor and typically includes pre-recorded video content, a PDF of a class workbook, interactive assignments, and community activities. Periodically, MasterClass may have opportunities for students to submit work to instructors for feedback.
CreativeLive Alternatives
You may be interested in checking out Masterclass. As the name suggests, you are learning from the masters of writing, photography, cooking, acting, and much more. Masterclass offers fifty classes from world-renowned experts in the field. The average class has 24 lessons averaging twelve minutes per lesson.
Udemy Alternatives: 10 Best Online Learning Sites Like Udemy
Masterclass.com allows students to learn skills specific to their interests with its wide range of courses. Simply scroll down to choose a course of your field and sig in to start listening people who can really inspire you to achieve your goals in your area of interest. It is the most budget-friendly platform to learn whatever you want.

Social recommendations and mentions

Based on our record, MasterClass should be more popular than Crisp Chat. It has been mentiond 27 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Crisp Chat mentions (13)

  • Tech Stack Lessons from scaling 20x in a year
    Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
  • DevLog 20250820: Towards Unified Chat Gateway
    Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
  • Show HN: Progressor โ€“ coach that breaks down big goals into actionable steps
    It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
  • Weekly Indie Log #2
    Crisp - For users to reach out to me if thereโ€™s any problem via live chat. - Source: dev.to / over 1 year ago
  • The Tech Stack of a Cloud Computing Startup
    Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
View more

MasterClass mentions (27)

  • [QUESTION] Which famous guitarist has your favourite YouTube masterclass?
    It's not on youtube, but Tom Morello does a series on masterclass.com (here's a youtube preview). Source: over 2 years ago
  • That is just another level.that stuff should be illegal..Wait... what the heck?
    Here's what masterclass.com has to say about planting veggies in old tires. I am amazed ---- it's safe. I would have thought asbestos, etc. Source: over 3 years ago
  • Where to find a paid mentor/coach online?
    Ok,,, uhm,, well you might look into like,, Deadmau5 lessons on masterclass.com .. Source: over 3 years ago
  • Anyone else finding YouTube increasingly frustrating for learning?
    If you want to have a peek of what I am talking about, go to masterclass.com, maybe they have some trial for a few days or a course that you can watch, and look for Werner Herzog's course on filmmaking just as an example of what kind of problems you should concern yourself with regarding a career in filmmaking. Source: over 3 years ago
  • How to download masterclass.com videos.
    As is known that masterclass.com is a wonderful websites offering a large amount of professional videos. All these amazing videos can only be viewed online, which may bring some inconvenience to your life. Fortunately, we have a powerful masterclass.com downloader, and this software will make downloading how-to videos from masterclass.com become quite simple. What you need is to download masterclass.com... Source: over 3 years ago
View more

What are some alternatives?

When comparing Crisp Chat and MasterClass, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Coursera - Build skills with courses, certificates, and degrees online from world-class universities and companies

Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

SkillShare - Skillshare is a learning platform with online classes taught by the world's best practitioners.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Udemy - Online Courses - Learn Anything, On Your Schedule