Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
Drift
MageForms
Typeform
Jotform
Betterforms
ForgeForms
Formsquare
SmartForms
Tally.so
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Crisp Chat MageFormsMageForms's answer:
It is a bridge between forms and quick chats. Gone are the days of asking the same set of questions to every form filler, resulting in frustration.
MageForms's answer:
MageForm is a no-brainer solution for feedback forms. Mageforms will ask users dynamic questions making each submission unique & by asking the right questions at the right time, you'll collect more accurate and relevant information from your users.
MageForms's answer:
Startups, customer success and product managers
MageForms's answer:
I've worked at jobs where we had a ton of feedback forms submitted by users but no time to go through them all and make sense of them. Plus many of the forms were irrelevant as the questions we asked didn't help the users.
MageForms's answer:
React, Bun, Claude, OpenAI
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 7 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 12 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Jotform - Free Online Form Builder & Form Creator
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Betterforms - A plugin for making forms better
