
Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
Linear
Jira
Asana
Trello
ClickUp
monday.com
Notion
Plane.so
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Crisp Chat
LinearNo Crisp Chat videos yet. You could help us improve this page by suggesting one.
Based on our record, Linear seems to be a lot more popular than Crisp Chat. While we know about 162 links to Linear, we've tracked only 13 mentions of Crisp Chat. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Speed matters. Not speed in sprint or linear dashboards. Not speed in story points. - Source: dev.to / about 2 months ago
Model Context Protocol, for context, is the emerging standard for letting AI agents pull live data from external systems without custom integration code. Freshworks has implemented it as a native layer in Freddy AI, which means agents can now reach into Notion, ClickUp, Linear, Workday, Rippling, and the rest of the enterprise stack โ not through brittle webhooks or bespoke connectors, but through a standardized... - Source: dev.to / 2 months ago
Issue trackers: GitHub Issues, Linear, or Jira work well because technical debt records live in the same tool as feature work. This makes them easier to pull into sprint planning and keeps the debt backlog visible alongside the feature backlog. The main risk is that debt issues get buried under feature issues without careful labeling and triage discipline. - Source: dev.to / 2 months ago
Linear and similar tools can track velocity metrics per area of the codebase over time, making the before/after comparison straightforward to document. - Source: dev.to / 2 months ago
Most engineers fail salary negotiations because they use vague statements like "I work hard" or "Iโm a good teammate" instead of quantified, verifiable impact. After 15 years of negotiating offers, Iโve found that engineers who tie their ask to concrete business outcomes land 30% higher offers than those who donโt. For example, instead of saying "I improved the API", say "I reduced API p99 latency by 400ms, which... - Source: dev.to / 2 months ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Jira - The #1 software development tool used by agile teams. Jira Software is built for every member of your software team to plan, track, and release great software.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.