
Crisp Chat
Intercom
tawk.to
LiveChat
Tidio
Zendesk
Freshdesk
LiveAgent
Hypertype
Superhuman
Shortwave
InboxZero
MailMaestro
compose.ai
Flowrite
Spark Mail
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
AI tool that fetch you the most relevant information from your historical emails and documents. With Hypertype, the your team can write a quality email with the information specific to your company with just a click of a button.
Crisp Chat
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Based on our record, Crisp Chat seems to be a lot more popular than Hypertype. While we know about 13 links to Crisp Chat, we've tracked only 1 mention of Hypertype. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / about 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Https://hypertype.co/ does just that. Source: about 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Superhuman - Superhuman is an email management tool.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Shortwave - Email smarter & faster with a reinvented experience for your Gmail
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
InboxZero - The best and most innovative mail app to master your overloaded mailbox.