Crisp Chat
Intercom
Tidio
tawk.to
LiveChat
Zendesk
Freshdesk
Drift
HyperHelp
Dialogflow
SiteGPT
ChatBot
Botpress
My AskAI
CustomGPT.ai
denser.ai
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
HyperHelp is an AI-powered website chat that turns your existing content into accurate, branded conversations. Point HyperHelp at your website or docs, and it deep-crawls your pages, chunks the content intelligently, and indexes it with hybrid search โ combining keyword and vector retrieval so visitors get the right answer, not just a similar one.
Every response cites the source page, so visitors can verify and explore further. A built-in lead capture form collects contact details inside the chat, at the moment of highest intent.
Crisp Chat HyperHelpNo features have been listed yet.
HyperHelp's answer:
Growing B2B and B2C SaaS companies (10โ200 employees) with a public website, docs, or help center.
HyperHelp's answer:
HyperHelp is the only AI website chat that combines all four in one tool:
All zero-code, fully branded, live in minutes โ at a flat price ($39/$109/$499, cancel anytime) with no per-resolution metering or credit math.
HyperHelp's answer:
Because HyperHelp is built for accuracy you can verify, not chatbot theater:
In short: accurate, verifiable, lead-capturing chat at a price you can predict.
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Dialogflow - Conversational UX Platform. (ex API.ai)
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
SiteGPT - ChatGPT for every website.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
ChatBot - Easy to use chatbot platform for business