
Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
Gumstack
Daily.co for Intercom
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Gumstack makes it easy to have Face-to-face conversations with customers on your website. No coding required, you can integrate Gumstack in under 5 minutes on any website or part of the website. It is built to seamlessly work across browsers and devices.
Thereโs more - you can invite your team members and route calls to them, or let your customers schedule calls when youโre not around. Office hours, team calendars, notifications - weโve got many aspects covered as we launch this.
We are live on our website, to help people see how easy it is to connect. We welcome people to come to http://gumstack.com/saas and click on "Talk to us", to see how easy it is to connect with people.
Crisp Chat
GumstackBased on our record, Crisp Chat seems to be a lot more popular than Gumstack. While we know about 13 links to Crisp Chat, we've tracked only 1 mention of Gumstack. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 7 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 12 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Hey...I am posting regarding my startup Gumstack. Many a time, we have website visitors, even repeat visitors who come to our site, but drop off, since some of their questions are never answered. And in a world of digital overload, wouldn't it be great to have an easy face to face interaction, that can elevate the conversation and make it more authentic? Source: about 5 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Daily.co for Intercom - Free video calls & screen shares embedded in Intercom
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.