
Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
Google StackDriver
AppDynamics
Devo
Blumira
Komodor
Dynatrace
ALog ConVerter
CHAOSSEARCH
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Crisp Chat
Google StackDriverGoogle StackDriver is recommended for organizations using Google Cloud Platform looking to leverage integrated monitoring and logging solutions. It is especially beneficial for DevOps teams, system administrators, and developers who need detailed insights and alerting for GCP-hosted applications. Businesses seeking a unified monitoring solution for hybrid environments that include both cloud and on-premises systems will also find it beneficial.
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Based on our record, Crisp Chat seems to be a lot more popular than Google StackDriver. While we know about 13 links to Crisp Chat, we've tracked only 1 mention of Google StackDriver. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 6 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 11 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Formerly Stackdriver, Google Cloud Operations Suite offers monitoring, logging, and diagnostics for applications on Google Cloud Platform. It provides real-time insights and integrates seamlessly with other Google Cloud services. - Source: dev.to / about 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
AppDynamics - Get real-time insight from your apps using Application Performance Managementโhow theyโre being used, how theyโre performing, where they need help.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Devo - Devo delivers real-time operational & business value from analytics on streaming and historical data to operations.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Blumira - Blumira's threat detection platform offers both automated threat detection and response, enabling organizations of any size to more efficiently defend against cybersecurity threats in near real-time.