Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
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EdgeDB
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MarkLogic Server
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Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Crisp Chat EdgeDBNo Crisp Chat videos yet. You could help us improve this page by suggesting one.
Based on our record, Crisp Chat should be more popular than EdgeDB. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 7 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 12 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
A new DB, with a new query language that's like "SQL done right"? This immediately reminded me of EdgeDB: https://edgedb.com/ Is there anyone here who knows enough about these two products to do a compare/contrast? - Source: Hacker News / almost 3 years ago
See also https://edgedb.com/ which is another relational database without sql. - Source: Hacker News / almost 3 years ago
>relational no-sql Do you mean something like edgeDB?[0] Or do you mean some non-declarative language completely? I don't see the latter making much sense. The issue with SQL for me is the "natural language" which quickly loses all intended readabilty when you have SELECT col1, col2 FROM (SELECT * FROM ... WHERE 1=0 AND ... Which is what edgeDB is trying to solve. [0]https://edgedb.com/. - Source: Hacker News / over 3 years ago
You have to do your own optimiser to avoid, for instance, the N+1 query problem. (Just Google that, plenty of explanations around.) Many GraphQL frameworks have a โnaiveโ subquery implementation that performs N individual subqueries. You either have to override this for each parent/child pairing, or bolt something on the back to delay all the โSELECT * FROM tbl_subquery WHERE id = ?โ operations and convert them... - Source: Hacker News / over 4 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Datomic - The fully transactional, cloud-ready, distributed database
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
MarkLogic Server - MarkLogic Server is a multi-model database that has both NoSQL and trusted enterprise data management capabilities.
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
Valentina Server - Valentina Server is 3 in 1: Valentina DB Server / SQLite Server / Report Server