
Crisp Chat
Intercom
tawk.to
Tidio
LiveChat
Zendesk
Freshdesk
LiveAgent
DrawSQL
DBDiagram.io
Azimutt
MySQL Workbench
DbSchema
PopSQL
ChartDB
LucidChart
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
DrawSQL is a simple, beautiful database diagram editor for developers to ๐ง create, ๐ฌ collaborate and ๐ visualize their entity relationship diagrams.
Crisp Chat
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Crisp Chat might be a bit more popular than DrawSQL. We know about 13 links to it since March 2021 and only 12 links to DrawSQL. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 7 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / 12 months ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
With this, I went for designing the db. I went to http://drawsql.app/ and created my first draft. Then exported the DDL and did a bit of back and forth with AI. This is the final draft of the database:. - Source: dev.to / 8 months ago
So I started designing the DB using this cool tool. The project has 2 tables, users and categories . The user can create many categories as he wants so the first approach I took was creating a third table, a union table to store user_id and category_id. With this solution the users are able to create x numbers of categories and we can see assign the category to the user. - Source: dev.to / over 1 year ago
Once you have generated the SQL code, you can convert it into a relational schema (the graphical table model) using DrawSQL. This tool offers:. - Source: dev.to / over 1 year ago
DrawSQL makes it easy for teams to collaborate on creating and maintaining schema diagrams. With a single source of truth, there's no need for manually syncing diagram files between different developers and offline tools anymore. Source: about 3 years ago
To be honest, since you are just getting started, I think you should reconsider simplifying this app to begin with. Built something easier and get some more experience before jumping in the ocean. Maybe start by focusing only on the parent company and sub-companies. However, I strongly recommend you to try and make a diagram of your database with relations and columns as it can you a lot of time. I personally use... Source: about 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
DBDiagram.io - Free database diagrams designer for analysts & developers ๐
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Azimutt - Next-Gen ERD to Design, Explore and Document real world databases (big and messy ones ^^)
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
MySQL Workbench - MySQL Workbench is a unified visual tool for database architects, developers, and DBAs.