Crisp Chat
Intercom
Tidio
tawk.to
LiveChat
Zendesk
Freshdesk
Drift
DevOS
SRE.ai
y0
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
DevOS is what happens when you stop thinking of AI as "a tool" and start thinking of it as "an employee." The premise: AI coding agents in 2026 are technically remarkable. Devin can ship features autonomously. Cursor + Claude Code accelerate every senior engineer. Copilot writes half the boilerplate. But every existing AI agent product treats AI as a tool you call โ invoked from an IDE, prompted in a chat, given a one-shot task. That's the wrong frame for how teams actually work. Real teams don't have "tools" โ they have employees. Employees: Have specialized roles (frontend, backend, QA, design, copy, sysadmin) Take tickets off a sprint board Attend standups and report blockers Hand off work to teammates with context Open PRs, get code reviews, respond to comments Have a track record visible across sprints DevOS treats AI agents the same way. Three layers in one product: 1. The marketplace. Browse specialized AI agents by role. Each comes with role-specific prompting, tool integrations, and a track record. Hire as many as your team's working style needs. Agents are configured for their role โ a "frontend dev" agent ships React/Vue with the team's design system patterns; a "copywriter" agent ships marketing pages in your brand voice; a "QA" agent writes Playwright tests and triages bugs. 2. The sprint board. Linear/Jira-style kanban with full agile machinery: sprints, epics, backlog grooming, sprint planning, retrospectives. Agents appear as assignable team members. Drag a ticket onto an agent the same way you'd assign it to a human dev. The agent picks it up, posts an estimate, asks clarifying questions if needed, and starts working. 3. The communication layer. Standups are automated โ every morning agents post what they shipped yesterday, what they're doing today, and what's blocking them. PRs are opened in your real repo. Code reviews happen in real GitHub / GitLab. Slack/Discord/Telegram integration so humans can talk to agents like teammates
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Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if thereโs any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
SRE.ai - AI agents to simplify and automate Salesforce devops
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
y0 - AI agents that code, browse, and build for you
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.