
Crisp Chat
Intercom
Tidio
tawk.to
Zendesk
LiveChat
Freshdesk
Drift
Bitwave CLI
Cryptio
Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:
Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)
Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.
Put agents to work inside Bitwave.
Bitwave CLI allows an agent to connect to Bitwave and perform work using the data and functionality already available within the platform.
Through the CLI, agents can:
Access Bitwave data Retrieve transactions Add and retrieve wallets Check balances Categorize transactions Run balance reports Generate inventory views Support other repeatable accounting workflows
Instead of manually navigating through the same steps each time, finance teams can give an agent a task and allow it to use Bitwave’s tools to complete the underlying work.
The goal is straightforward: automate more of the repetitive work surrounding financial operations so people can focus on reviewing results, resolving exceptions, and making decisions.
Let an agent build a set of books
Bitwave CLI can also operate outside an organization’s primary Bitwave environment.
An agent can use the CLI to create a lightweight, local general ledger for a specific project or accounting exercise. It can record activity, generate reports, and share the resulting set of books through a human-readable Bitwave interface.
For example, a user could ask an agent to:
Build a depreciation schedule for construction costs Create a project-specific ledger Produce a balance sheet Generate a profit and loss statement Model and document a discrete accounting scenario The agent can build the work product locally and then share it through Bitwave for someone to inspect and use. This creates a practical bridge between work completed autonomously by an agent and the human review that financial operations still require.
Crisp Chat
Bitwave CLINo features have been listed yet.
Based on our record, Crisp Chat seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Some things just work. Our frontend is still Nuxt with Typescript and Tailwind (RIP). Our backend is still Go with Go-Gin. We still run on Hetzner bare-metal and use Firecracker for virtualization. Terraform still manages our infrastructure. Redis still handles caching. Crisp still powers customer support. AWS SES still sends our transactional emails. - Source: dev.to / 8 months ago
Importantly, in practice, most production "Chat" windows on websites were not fully automated. They were a blend of machine + human, where the chatbot handled basic queries and human agents stood by to take over for complex requests. This ensured customer satisfaction while keeping automation lightweight. A notable example, widely used today, is Crisp. I mention it here only because I consider it a competitor to... - Source: dev.to / about 1 year ago
It seems to be using https://crisp.chat/en/. - Source: Hacker News / about 1 year ago
Crisp - For users to reach out to me if there’s any problem via live chat. - Source: dev.to / over 1 year ago
Of course there are a bunch more tools that we use, some great, some not. Two notable ones are Crisp for customer support and AWS SES for sending out emails (we send out quite a lot of transactional emails!). - Source: dev.to / over 1 year ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Cryptio - Accounting & analytics solution for your crypto portfolio
Tidio - Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.