Software Alternatives, Accelerators & Startups
Register | Login

CrashPlan VS Usersnap

Compare CrashPlan VS Usersnap and see what are their differences

NinjaOne
NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

CrashPlan logo CrashPlan

Protect Your Data. Anytime. Anywhere.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • CrashPlan Home page
    Home page //
    2025-08-20
  • CrashPlan Endpoint backup platform
    Endpoint backup platform //
    2025-08-20
  • CrashPlan Microsoft OneDrive Backup Platform
    Microsoft OneDrive Backup Platform //
    2025-08-20
  • CrashPlan Microsoft SharePoint Backup Platform
    Microsoft SharePoint Backup Platform //
    2025-08-20
  • CrashPlan Microsoft Exchange Online Backup Platform
    Microsoft Exchange Online Backup Platform //
    2025-08-20

CrashPlan provides cyber resilience and data protection through a unified platform trusted by organizations worldwide. With secure, scalable backup and recovery for servers, endpoints, Microsoft 365, and Google Workspace, CrashPlan safeguards critical data against threats such as accidental deletion, ransomware, and system failure. Built with proactive threat detection and automated governance, CrashPlan ensures continuous access and compliance. Whether you back up to our cloud, your Azure instance, a local destination, or a third-party cloud, CrashPlan restores your data and your peace of mind.

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

CrashPlan

Website
crashplan.com
Pricing URL
Official CrashPlan Pricing
$ Details
paid Free Trial $8 / Monthly
Platforms
-
Release Date
-
Startup details
Country
United States
State
Minnesota
City
Minneapolis
Employees
100 - 249
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

CrashPlan features and specs

  • Unlimited Storage
    CrashPlan offers unlimited cloud storage for backups, allowing users to back up as much data as needed without worrying about hitting a cap.
  • Continuous Backup
    The software provides continuous, automatic backup, ensuring that data is protected in real-time without needing manual intervention.
  • File Versioning
    CrashPlan keeps multiple versions of files, allowing users to restore any previous version in case of accidental changes or deletions.
  • Cross-Platform Support
    Available for Windows, Mac, and Linux, making it versatile and suitable for various users and environments.
  • Strong Security
    Uses AES-256 bit encryption for stored files and TLS for data transfer, ensuring a high level of security for user data.
  • Flexible Restore Options
    Offers various options for restoring files, including web-based access, making it convenient to retrieve data from anywhere.
  • Platform Integration & Ecosystem
    Backups supported for Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams) and Google Workspace, including integration with identity providers (Entra ID, Google Cloud Identity)
  • Administration & Management
    Centralized admin dashboard for monitoring, policy enforcement, SSO integration, MDM compatibility, detailed reporting, and dashboard analytics

Possible disadvantages of CrashPlan

  • Cost
    While offering valuable features, it is relatively expensive compared to some rivals, potentially putting it out of reach for budget-conscious users.
  • No Mobile App
    Lacks a dedicated mobile app, which can limit accessibility and convenience for users who need to manage backups on the go.
  • Upload Speed Limits
    Some users have reported slower upload speeds for initial backups, which can be a drawback if you need to back up large amounts of data quickly.
  • Complex Interface
    The user interface can be somewhat complex and unintuitive, which might be challenging for non-technical users.
  • Limited Customer Support
    Customer support is not available 24/7, which could be an issue for users needing immediate help outside of business hours.

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Analysis of CrashPlan

Overall verdict

  • CrashPlan is generally considered a good choice for both individuals and businesses looking for strong, reliable backup solutions. It is particularly favorable for users who need unlimited storage and advanced security measures. However, its features might be more than what's necessary for casual users who need simpler or more cost-effective solutions.

Why this product is good

  • CrashPlan is often praised for its unlimited cloud storage for backups, comprehensive versioning, and reliable security features. Users appreciate its focus on data protection, making it a popular choice for businesses and individuals who need robust backup solutions. The service also offers continuous data protection, ensuring that files are backed up as changes are made.

Recommended for

  • Small to medium-sized businesses needing reliable and secure backup solutions.
  • Individuals with large amounts of data to backup who want unlimited storage.
  • Users who need comprehensive file versioning and frequent backups.
  • Anyone who prioritizes data security and continuous backup capabilities.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

CrashPlan videos

+ Add

Protect the Data that Matters Most with CrashPlan

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to CrashPlan and Usersnap)

CrashPlan

Usersnap

Cloud Storage
100 100%
Cloud Storage
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Backup And Disaster Recovery
100 100%
Backup And Disaster Recovery
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

User comments

Share your experience with using CrashPlan and Usersnap. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare CrashPlan and Usersnap

CrashPlan Reviews

Raising Prices is Hard
Early that morning news broke that our main competitor, Crashplan, was leaving the consumer backup space. You may be saying: Wait a minute, a main competitor is leaving the market and you have a mechanism to increase your prices in place — that sounds like the perfect day to raise prices! Nope. Another one of our values, is to be fair and good. Raising prices on a day when...
Source: www.backblaze.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CrashPlan mentions (0)

We have not tracked any mentions of CrashPlan yet. Tracking of CrashPlan recommendations started around Mar 2021.

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: over 3 years ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / about 4 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 4 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: almost 5 years ago

What are some alternatives?

When comparing CrashPlan and Usersnap, you can also consider the following products

Backblaze - Backblaze's remote backup automatically backs up your data to our secure datacenter.

Marker.io - Visual feedback and bug reporting tool for websites

ManageWP - ManageWP is a service for bloggers, site owners and web based companies helping them manage multiple WordPress sites from one dashboard.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

MiniTool Partition Wizard - As a partition magic alternative, Minitool Partition Wizard is the latest partition manager software which be used to manage partition on Windows 10/8/7/XP and Server 2003/2008/2012.

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Loading...