Software Alternatives & Reviews

Couchers.org VS Zendesk

Compare Couchers.org VS Zendesk and see what are their differences

Couchers.org logo Couchers.org

The new alternative to Couchsurfing. Non-profit. Community-focused. Well built.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Couchers.org Landing page
    Landing page //
    2022-04-29

Couchers.org is a non-profit and free platform, built by volunteers and responsible to the couch surfing community, instead of investors. Our goal is to reclaim couch surfing and make it easy and safe for people to connect across cultures, keeping the free-sharing spirit alive and all the amazing travel experiences accessible to everyone. For this we’re including some of the best features from other platforms but tackling the main issues such as: profit incentives, safety, disconnect from community needs, or outdated functionality.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Couchers.org

Pricing URL
-
$ Details
free
Platforms
Web
Release Date
2021 April

Couchers.org videos

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Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Couchers.org and Zendesk)
Travel
100 100%
0% 0
Customer Support
0 0%
100% 100
Hospitality & Travel
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Couchers.org and Zendesk

Couchers.org Reviews

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Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Couchers.org should be more popular than Zendesk. It has been mentiond 59 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Couchers.org mentions (59)

  • Long-time Couchsurfing user suspended for mentioning "couchers.org" in a private message & remains suspended for not agreeing to ridiculous communication policy
    Last month, after mentioning the phrase "couchers.org" (a free alternative to Couchsurfing) in a private message to another user (who said on her profile that she prefers to be contacted there), I was instantly suspended. Source: 10 months ago
  • Why are there no negative references?
    Yep, it's an issue with couchsurfing, nobody wants to leave a negative reference. This was actively being discussed in couchers.org. I myself felt pretty uncomfortable leaving a neutral reference once. Source: 11 months ago
  • Warmshowers as a host??
    You could also use couchers.org. It's more a follow-up to the broken couchsurfing.com, so a much wider scope. Currently it's free and says it will stay that way, they want to go with volunteer effort. Source: 11 months ago
  • Airbnb vs Camping
    Couchsurfing: my preferred way of touring: you get to meet great and likeminded people, you don't have to lug around camping gear (although it's good to bring an indoor-sleeping bag). The site with name couchsurfing.com is broken. But the oldschool warmshowers.org and the new couchers.org are great! You have to treat this type of hospitality as a gift and not consider it a free service. If you can, hosting others... Source: 11 months ago
  • Backpacking through the states by train for the first time. Any tips?
    Also, I would suggest joining a hospitality org. The best, original one is Servas - www.servas.org - but there's couchers.org, trustroots.org and others. it could help you immensely. Source: 12 months ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Couchers.org and Zendesk, you can also consider the following products

BeWelcome - Open your door to the world!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trustroots - Travellers community for sharing, hosting and getting people together.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Couchsurfing - CouchSurfing is your ticket to explore the world -- from the road or from your own home.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!