Software Alternatives & Reviews

Zendesk VS BeWelcome

Compare Zendesk VS BeWelcome and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

BeWelcome logo BeWelcome

Open your door to the world!
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • BeWelcome Landing page
    Landing page //
    2023-10-04

BeWelcome is the largest free hospitality community! with around 250.000 user. Developed and operated by Volunteers

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

BeWelcome videos

Why Join BeWelcome.org

Category Popularity

0-100% (relative to Zendesk and BeWelcome)
Customer Support
100 100%
0% 0
Travel
0 0%
100% 100
Help Desk
100 100%
0% 0
Hospitality & Travel
0 0%
100% 100

User comments

Share your experience with using Zendesk and BeWelcome. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and BeWelcome

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

BeWelcome Reviews

The Death of Couchsurfing?
In contrast, BeWelcome, a similar but much less popular platform, covered their finances with less than $10,000. BeWelcome is also completely transparent about their finances.
Source: medium.com

Social recommendations and mentions

Based on our record, BeWelcome should be more popular than Zendesk. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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BeWelcome mentions (23)

  • Quel est le bon endroit pour passer 5 semaines et vivre dans la culture française ?
    To experience a place there's nothing better than staying with the locals. Have you considered Hospex websites such as CouchSurfing or BeWelcome? Source: 11 months ago
  • Help needed - World Cycling Championship Aug
    Try the Glasgow group on bewelcome.org - hospitality exchange. There are over 100 hosts in Glasgow. Source: 12 months ago
  • Hi, I am just a guy from Czechia
    That's because they built the site with volunteers and then the founders cashed in and now the site is behind a paywall. Better join bewelcome.org, trustroots.org, or couchers.org. Source: over 1 year ago
  • CS keep deleting accounts. Should everyone email them for their data just in case?
    You get kicked out for a variety of reasons - mentioning bewelcome.org sharing a whatsapp number and according to a couchers founder, actively volunteering for another planform (allegedly). Source: over 1 year ago
  • German language club
    I know what you mean. The town where I went to uni had several language meet ups that were quite a lot of fun. I never looked for German language clubs specifically, but I am sure you'll be able to find some on meetup.com and bewelcome.org. One-on-one meetings sound like a good idea as well, so maybe check out some tandem websites. Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and BeWelcome, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trustroots - Travellers community for sharing, hosting and getting people together.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Couchsurfing - CouchSurfing is your ticket to explore the world -- from the road or from your own home.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Couchers.org - The new alternative to Couchsurfing. Non-profit. Community-focused. Well built.