Converse.JS VS Intercom

Converse.JS Reviews

Intercom Reviews

1. Eleanor Bennett    

   Digital Marketing Specialist at Logit.io | almost 2 years ago
   An essential communication tool

   Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

Converse.JS mentions (9)

• An actually private messaging self hosted server

  I agree. IMHO the best variant is then to use something that is truely free. Like XMPP. There are a lot of servers and many clients to chose from and I can strongly recommend converse.js as a web client. It supports different ways of end to end encryption but I would recommend OMEMO which is basically the same encryption idea that you find in Signal. Source: about 1 year ago

• Xmpp Bot with its own address.

  Hello, I recently started exploring xmpp, with snikket app and conversejs.org. Source: over 1 year ago

• Matrix was worth the effort to self host.

  It is Converse.js (https://conversejs.org/) packaged into a one-click install for openfire (from the web admin). So, one-click install for an xmpp web client. Source: over 1 year ago

• Ask HN: What is your recommended stack for real time chat?

  My choice, because it's the stack I know very well, would be Prosody ( https://prosody.im/ - I'm one of the devs) and a web client such as Converse.js ( https://conversejs.org/ ). XMPP is highly extensible, Prosody is highly modular, which make them a good foundation for building on top of. That said, the right stack is generally the one that matches your requirements, and (if this isn't primarily a learning... - Source: Hacker News / about 2 years ago

• No white list registering with conversejs.org

  Tried to register with conversejs.org today and got an error "your IP is not whitelisted". Source: about 2 years ago

Intercom mentions (6)

• I started affiliate marketing, but with a twist

  Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago

• How to embed a web application into another website via API?

  I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago

• Chat widget with react.js

  I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago

• What PRODUCT TOUR software do you like for an early SaaS?

  If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago