Continu
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Continu provides just-in-time training features to help with onboarding, sales enablement, and real-time development. Users are able to build their own custom learning tracks and create interactive courses, on-boarding flows, product walkthroughs, and more. Organizations can track training completion and monitor progress, as well as test knowledge with customizable quizzes. Users can view real-time insights to uncover popular content and download comprehensive reports.
Continu helps organizations drive a culture of learning and increase engagement by utilizing the platform as a centralized content hub. Users are able to tag content by location for tailored learning across global departments. Managers can assign, track, and share content as well as download, export, and share reports. The ‘My reports’ tab enables managers to track progress and view real-time analytics on the team's activity.
Continu enables users to automate learning and create custom workflows to reduce the need to manually assign and share content to each team member. Organizations are able to host online training workshops and events using the event management tool and distribute learning materials beforehand. Users can track attendance, create and manage waitlists, and more.
Continu FreshdeskNo features have been listed yet.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than Continu. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Continu. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Visit company website for more information Main Functions & Responsibilities:. Source: about 3 years ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Learn Amp - The only People Development Hub that weaves together learning, talent development, and performance improvement.
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LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!