Continu
Learn Amp
Workday Enterprise Learning
Rallyware
Intellum Platform
EdCast
Knolyx
OpenSesame
LiveAgent
Freshdesk
Zendesk
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
LiveChat
Continu provides just-in-time training features to help with onboarding, sales enablement, and real-time development. Users are able to build their own custom learning tracks and create interactive courses, on-boarding flows, product walkthroughs, and more. Organizations can track training completion and monitor progress, as well as test knowledge with customizable quizzes. Users can view real-time insights to uncover popular content and download comprehensive reports.
Continu helps organizations drive a culture of learning and increase engagement by utilizing the platform as a centralized content hub. Users are able to tag content by location for tailored learning across global departments. Managers can assign, track, and share content as well as download, export, and share reports. The ‘My reports’ tab enables managers to track progress and view real-time analytics on the team's activity.
Continu enables users to automate learning and create custom workflows to reduce the need to manually assign and share content to each team member. Organizations are able to host online training workshops and events using the event management tool and distribute learning materials beforehand. Users can track attendance, create and manage waitlists, and more.
LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
Continu LiveAgentLiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, Continu seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Visit company website for more information Main Functions & Responsibilities:. Source: about 3 years ago
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