Software Alternatives & Reviews

Consul VS Intercom

Compare Consul VS Intercom and see what are their differences

Consul logo Consul

Consul is a solution for service discovery and configuration.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Consul Landing page
    Landing page //
    2023-06-18
  • Intercom Landing page
    Landing page //
    2023-07-05

Consul videos

Church’s Consul in Polished Binder Odd Width - 12 Months Review

More videos:

  • Review - Review da Cervejeira Consul Mais + Consumo de energia e medidas
  • Review - Cervejeira Consul Vale a Pena? Review e Opinião

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Consul and Intercom)
Help Desk
4 4%
96% 96
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Consul and Intercom. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Consul and Intercom

Consul Reviews

Alternatives to Deferendum
Consul: Deferendum offers more flexibility than Consul in terms of group decision-making, as it allows members to participate remotely and at their own pace. Consul is designed for use by government and public institutions, whereas Deferendum is a tool for any group looking to improve their decision-making processes.
Source: deferendum.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Intercom might be a bit more popular than Consul. We know about 6 links to it since March 2021 and only 6 links to Consul. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Consul mentions (6)

  • Tracetest in Action: Running Trace-Based Tests on the OpenTelemetry Demo App with Nomad
    Is the address at which the gRPC endpoint is served. In this case, we’re using Consul DNS to expose the service’s address. If we look at the Recommendation Service’s Nomad jobspec, you’ll see that the name of the gRPC service is recommendationservice. So when we query it in Consul, it should be accessible at this address recommendationservice.service.consul. We can test this by logging into the HashiQube image. Do... - Source: dev.to / about 1 year ago
  • How to Convert Kubernetes Manifests into Nomad Jobspecs
    By default, the service is registered to Consul. Although we don’t explicitly say so, it’s the equivalent of adding a provider = "consul" attribute to the service stanza. You can register your services to either Nomad or Consul. - Source: dev.to / over 1 year ago
  • Running the OpenTelemetry Demo App on HashiCorp Nomad
    Before you start, just a friendly reminder that HashiQube by default runs Nomad, Vault, and Consul on Docker. In addition, we’ll be deploying 21 job specs to Nomad. This means that we’ll need a decent amount of CPU and RAM, so Please make sure that you have enough resources allocated in your Docker desktop. For reference, I’m running an M1 Macbook Pro with 8 cores and 32 GB RAM. My Docker Desktop Resource... - Source: dev.to / over 1 year ago
  • Order of Installation
    IP Addresses are hard to remember, so let's allow everything to interact based on hostname and domain name (I use PiHole and consul.io for this as it gives me ad blocking and service discovery). Source: about 2 years ago
  • An Introduction to Microservices pt. 3
    We'll begin by going the Consul.io website and downloading it. Consul will act as our Service Registry. Just for the purposes of this tutorial, we'll be running Consul in developer mode. After downloading Consul, you can add it to you system PATH, or run it from wherever directory you want it. - Source: dev.to / over 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Consul and Intercom, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

Drift - A messaging app that helps you grow your business.