Software Alternatives & Reviews

Consul VS Zendesk

Compare Consul VS Zendesk and see what are their differences

Consul logo Consul

Consul is a solution for service discovery and configuration.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Consul Landing page
    Landing page //
    2023-06-18
  • Zendesk Landing page
    Landing page //
    2022-03-08

Consul

Categories
  • Help Desk
  • IT Management
  • Service Desk
  • Project Management
Website consul.io
Pricing URL-
Details $

Zendesk

Categories
  • CRM
  • Help Desk
  • Support
  • Customer Support
  • IT Helpdesk
  • Help Desk And Ticketing
Website zendesk.com
Pricing URL Official Zendesk Pricing
Details $-

Consul videos

Church’s Consul in Polished Binder Odd Width - 12 Months Review

More videos:

  • Review - Review da Cervejeira Consul Mais + Consumo de energia e medidas
  • Review - Cervejeira Consul Vale a Pena? Review e Opinião

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Consul and Zendesk)
Help Desk
2 2%
98% 98
Customer Support
0 0%
100% 100
Project Management
100 100%
0% 0
IT Service Management
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Consul and Zendesk

Consul Reviews

Alternatives to Deferendum
Consul: Deferendum offers more flexibility than Consul in terms of group decision-making, as it allows members to participate remotely and at their own pace. Consul is designed for use by government and public institutions, whereas Deferendum is a tool for any group looking to improve their decision-making processes.
Source: deferendum.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Zendesk might be a bit more popular than Consul. We know about 7 links to it since March 2021 and only 6 links to Consul. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Consul mentions (6)

  • Tracetest in Action: Running Trace-Based Tests on the OpenTelemetry Demo App with Nomad
    Is the address at which the gRPC endpoint is served. In this case, we’re using Consul DNS to expose the service’s address. If we look at the Recommendation Service’s Nomad jobspec, you’ll see that the name of the gRPC service is recommendationservice. So when we query it in Consul, it should be accessible at this address recommendationservice.service.consul. We can test this by logging into the HashiQube image. Do... - Source: dev.to / about 1 year ago
  • How to Convert Kubernetes Manifests into Nomad Jobspecs
    By default, the service is registered to Consul. Although we don’t explicitly say so, it’s the equivalent of adding a provider = "consul" attribute to the service stanza. You can register your services to either Nomad or Consul. - Source: dev.to / over 1 year ago
  • Running the OpenTelemetry Demo App on HashiCorp Nomad
    Before you start, just a friendly reminder that HashiQube by default runs Nomad, Vault, and Consul on Docker. In addition, we’ll be deploying 21 job specs to Nomad. This means that we’ll need a decent amount of CPU and RAM, so Please make sure that you have enough resources allocated in your Docker desktop. For reference, I’m running an M1 Macbook Pro with 8 cores and 32 GB RAM. My Docker Desktop Resource... - Source: dev.to / over 1 year ago
  • Order of Installation
    IP Addresses are hard to remember, so let's allow everything to interact based on hostname and domain name (I use PiHole and consul.io for this as it gives me ad blocking and service discovery). Source: about 2 years ago
  • An Introduction to Microservices pt. 3
    We'll begin by going the Consul.io website and downloading it. Consul will act as our Service Registry. Just for the purposes of this tutorial, we'll be running Consul in developer mode. After downloading Consul, you can add it to you system PATH, or run it from wherever directory you want it. - Source: dev.to / over 2 years ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 5 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Consul and Zendesk, you can also consider the following products

ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Kaseya VSA - Kaseya VSA is a software used in remote monitoring, information technology management, cloud-based and network security resolution that gives functionalities and tools to IT enterprises and Managed Service Providers (MSP) to enable systems to become…

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!