Colemak Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Colemak mentions (36)

• Why the Dvorak keyboard didn't take over the world (2014) [video]

  Anecdotally, I gave Dvorak a try and became somewhat proficient, but ultimately reverted back to QWERTY for one reason: keyboard shortcuts! Control-C|V|Z are all transformed into either two-handed shortcuts or right-handed shortcuts. In either case, I can't copy/paste while selecting text with the mouse (since I'm right-handed). I now use Colemak (https://colemak.com/) which doesn't have this issue and I'm quite... - Source: Hacker News / 12 months ago

• Not all keyboard layouts are born equal...

  Like, well, the original US layout, or Colemak. Suddenly, all those "hard-to-type" special characters and shortcuts start to make sense... Source: about 1 year ago

• Anyone have experience with Neovim and Colemak or Devorak keyboard layout?

  I started out using colemak.vim from the https://colemak.com webpage. Rather quickly I found that there were some things that I didn't like about the configuration, so I started modifying it. Eventually I had enough changes that I uploaded a fork of the configuration:. Source: about 1 year ago

• Anyone have experience with Neovim and Colemak or Devorak keyboard layout?

  For reference, here's the keyboard layout: https://colemak.com/. Source: about 1 year ago

• Change the alphabet so it matches the order on the QWERTY keyboard. Everything that is currently organized in alphabetical order must be changed.

  Lets change all new keyboards to the Colemak layout, and change the order of the Alphabet to match. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago