Software Alternatives, Accelerators & Startups

Colemak Mod-DH VS Freshdesk

Compare Colemak Mod-DH VS Freshdesk and see what are their differences

Colemak Mod-DH logo Colemak Mod-DH

Colemak Mod-DH is a minor modification to the Colemak alternative keyboard layout, moving the heavily-used 'D' & 'H' keys to the bottom row assignments for both index fingers.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • Colemak Mod-DH Landing page
    Landing page //
    2021-09-23
  • Freshdesk Landing page
    Landing page //
    2022-01-28

Colemak Mod-DH videos

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

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Category Popularity

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Customer Support
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Keyboards
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Help Desk
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Colemak Mod-DH and Freshdesk

Colemak Mod-DH Reviews

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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Colemak Mod-DH should be more popular than Freshdesk. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Colemak Mod-DH mentions (43)

  • Workman Layout for Vim
    Last year during a couple month break I had between jobs I decided I would learn a new keyboard layout as it was something I always wanted to do, but never wanted to commit to the learning process while I still needed to be proficient at typing. I chose to learn Colemak-DH [0]. Before learning I was around a 75-80 WPM Qwerty touch typist. I went all in and did a lot of heavy practice. It took me around a week to... - Source: Hacker News / 2 months ago
  • Suggest a layout for 5 column and 3 row split keyboard
    I’ve learned a lot from Seniply and Miryoku, both designed to take advantage of small keyboards. They both default to Colemak-DH, which is good. Source: 12 months ago
  • Placement of letters on the index finger: lateral stretch vs. DSFBs
    u/stevep99’s Colemak-DH mod is built with just this observation, and though many are fine with the vanilla Colemak, I think DH/m is a smart mod. It is a common concern, shared by the BEAKL layouts (Xay Voong and u/iandoug) and others. My first letter-on-thumb foray was with RSTHD, which I still think is brilliant, but even better with D<->P swapped, for this reason. Source: about 1 year ago
  • True and related.
    QWERTY layout? In 2023? For job that requires a lot of typing? Colemak Mod-DH. Source: about 1 year ago
  • Layout suggestions to someone who is not good at any layout yet.
    In comparison, the layout is a relatively minor effect, but the choice of layout can reduce finger travel and awkward finger motions, which is good. Colemak DH is a solid and popular choice. See also A guide to alt keyboard layouts. Source: about 1 year ago
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Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Colemak Mod-DH and Freshdesk, you can also consider the following products

NeO - NeO is a powerful outliner built for OS X.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Carpalx QGMLWY - A Carpalx variant with V fixed in its QWERTY position.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Colemak - Colemak is a modern keyboard touch typing layout designed to be a practical improvement on QWERTY and Dvorak layouts.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!