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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Colemak Mod-DH should be more popular than Freshdesk. It has been mentiond 43 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Last year during a couple month break I had between jobs I decided I would learn a new keyboard layout as it was something I always wanted to do, but never wanted to commit to the learning process while I still needed to be proficient at typing. I chose to learn Colemak-DH [0]. Before learning I was around a 75-80 WPM Qwerty touch typist. I went all in and did a lot of heavy practice. It took me around a week to... - Source: Hacker News / 2 months ago
I’ve learned a lot from Seniply and Miryoku, both designed to take advantage of small keyboards. They both default to Colemak-DH, which is good. Source: 12 months ago
u/stevep99’s Colemak-DH mod is built with just this observation, and though many are fine with the vanilla Colemak, I think DH/m is a smart mod. It is a common concern, shared by the BEAKL layouts (Xay Voong and u/iandoug) and others. My first letter-on-thumb foray was with RSTHD, which I still think is brilliant, but even better with D<->P swapped, for this reason. Source: about 1 year ago
QWERTY layout? In 2023? For job that requires a lot of typing? Colemak Mod-DH. Source: about 1 year ago
In comparison, the layout is a relatively minor effect, but the choice of layout can reduce finger travel and awkward finger motions, which is good. Colemak DH is a solid and popular choice. See also A guide to alt keyboard layouts. Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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