CoinDCX Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

CoinDCX mentions (11)

• CoinDCX interview process: How we hire

  Now, here's the real scoop: At CoinDCX, we're on the lookout for frontend developers who are more than just coding machines. - Source: dev.to / 3 months ago

• CFP: Listing DeFiChain (DFI) on CoinDCX

  CoinDCX is India’s largest exchange and wishes to use this CFP to list $DFI on our exchange. CoinDCX currently dominates about 45-50% of the total Indian (INR) crypto markets making it the dominant player in the Indian crypto ecosystem. We will list both INR and USDT pairs. Source: 6 months ago

• Is the crypto market oversaturated with currencies?

  Oversaturation will continue to plague the market, at least for a while, until decentralized finance gains widespread adoption. It is up to the investors to perform DYOR or their due diligence before committing to a token. Source: over 1 year ago

• Did you know

  The iconic Doge meme non-fungible token (NFT), which was sold for a massive $4 million back in June, made history by becoming the most expensive meme NFT ever sold. Source: over 1 year ago

• Indian Crypto Excange CoinDCX Extends Withdrawal Restrictions to Meet Compliance Requirements

  CoinDCX raised $135 million in funding in April at a valuation of $2.15 billion led by Steadview and Pantera. Source: almost 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago