Software Alternatives & Reviews

CobbleStone Software VS Zendesk

Compare CobbleStone Software VS Zendesk and see what are their differences

CobbleStone Software logo CobbleStone Software

Managing contracts just got easier with CobbleStone!
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • CobbleStone Software Landing page
    Landing page //
    2021-08-16

CobbleStone Software provides award-winning contract management software (CLM) for thousands of users around the world. CobbleStone Contract Insight is a user-friendly contract lifecycle management software solution that automates and streamlines the entire contract process with artificial intelligence and natural language processing.

  • Zendesk Landing page
    Landing page //
    2022-03-08

CobbleStone Software

$ Details
freemium $59.0 / Monthly (Unlimited contract storage)
Platforms
Windows Browser Android iOS Google Chrome Firefox Safari REST API Cloud iPhone Internet Explorer Chrome OS Windows Phone AWS .Net Edge Salesforce Azure ASP.NET API Web Mobile
Release Date
2010 August

CobbleStone Software features and specs

  • Contract Lifecycle Management: Yes
  • Contract management: Yes
  • Contract Analytics: Yes
  • Workflow Management: Yes
  • Workflow Automation: Yes
  • Artificial Intelligence: Yes
  • Document management: Yes
  • Document Signing: Yes
  • Document Storage: Yes
  • Document generation: Yes
  • Search Functionality: Yes
  • Search and Filtering: Yes
  • Reports & analytics: Yes
  • Spend Tracking: Yes
  • Alerts: Yes
  • Dashboards and Visualizations: Yes
  • User Permission Management: Yes
  • Electronic Signature: Yes
  • Integrations: Yes
  • OCR PDF: Yes
  • Optical Character Recognition: Yes
  • Templates: Yes
  • Collaboration Tools: Yes
  • Archiving: Yes
  • Full Text Search on Form Submissions: Yes
  • Compliance Management: Yes
  • Retention Period: yes
  • Version Control: Yes
  • Calendar: Yes
  • Salesforce Integration: Yes
  • Office 365 Integration: Yes
  • Bids and Budgets: Yes
  • RFP / RFQ portal: Yes
  • Vendor management: Yes
  • Supplier Management: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: YES
  • Outlook Email Integration: Yes
  • Word to PDF: Yes
  • Microsoft Outlook Integration: Yes
  • Google Docs: Yes
  • OneDrive integration: Yes
  • Online Access: Yes
  • Mobile App: Yes
  • Mobile apps (iOS & Android): Yes
  • Mobile Friendly: Yes
  • Mobile responsive application: YES
  • Robotic Automation: Yes
  • Playbooks: Yes
  • Advanced reports and statistics: Yes
  • Advanced Search: Yes
  • Advanced Analytics: Yes
  • Supplier Purchase Orders & Bills: Yes
  • Messaging: Yes
  • Risk Management: Yes
  • Risk Reporting: Yes
  • Compliance tools: Yes
  • Milestone, Tasks: Yes
  • Milestone tracking: yes
  • Portal: Yes
  • Secure Data Storage: Yes
  • Secure Collaboration: Yes

Zendesk features and specs

No features have been listed yet.

CobbleStone Software videos

CobbleStone Contract Management Software CLM

More videos:

  • Tutorial - Contract Management Artificial Intelligence with VISDOM AI
  • Review - CobbleStone Software Electronic Signatures

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to CobbleStone Software and Zendesk)
Contract Management
100 100%
0% 0
Customer Support
0 0%
100% 100
Document Automation
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing CobbleStone Software and Zendesk.

What makes your product unique?

CobbleStone Software's answer

CobbleStone provides a CLM solution that is highly configurable and user-friendly. On top of that, CobbleStone has over 20 years of experience successfully implementing contract management software.

How would you describe your primary audience?

CobbleStone Software's answer

CobbleStone's primary users are legal teams, procurement teams, compliance teams, sales teams, and finance teams. Users from throughout the organization can request contracts and view status.

Which are the primary technologies used for building your product?

CobbleStone Software's answer

CobbleStone Contract Insight is a web-based CLM application that can be accessed via desktop and native mobile app available on the Apple iOS and Android app stores. CobbleStone Contract Insight can be provided as a SaaS/cloud application or it can be installed on clients' server(s).

Why should a person choose your product over its competitors?

CobbleStone Software's answer

CobbleStone Contract Insight is the preferred contract lifecycle management software solution for clients that want an easy-to-use system that has been selected by thousands of users worldwide.

What's the story behind your product?

CobbleStone Software's answer

CobbleStone's mission is to provide the most advanced, cost-effective, and user-friendly contract and procurement management software applications that enable employees to do their best work.

Our software products and staff go above and beyond the expectations of each other and our clients. -We take a pledge to follow our Code of Conduct. -We take a pledge to respect our clients, our co-workers, our environment, and ourselves. -We strive to be successful by exemplifying sincerity, personal integrity, humility, courtesy, wisdom, and charity. -Our products and software solutions should continue to evolve to meet modern-day business needs.

CobbleStone Software has a proven track record providing contract management software with industry-leading flexibility and features designed to meet the unique needs of your organization. Our solutions are the result of millions of dollars of research and development, thousands of hours, client feedback, and industry "know-how". CobbleStone Contract Insight's® features set in the contract management software marketplace are unprecedented. It is about thinking long term, being responsive, and understanding the power of organization governance. We believe this is the right way to do business, and our satisfied customers would surely agree.

The need for our contract software solution began with a situation whereby a leading company violated an agreement and had to settle the dispute for over two million dollars. In that instance, our mission was created to help organizations avoid violations of agreements while providing a better solution to manage contracts & obligations.

Founded in 1995, CobbleStone was among the first and most experienced companies to offer a contract management software product, and we continue to be a leader with full contract lifecycle management and e-Procurement software.

Contact a CobbleStone Representative today to learn more!

For press inquiries and media relations, visit CobbleStone Software's press page at https://www.cobblestonesoftware.com/company/press.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CobbleStone Software and Zendesk

CobbleStone Software Reviews

  1. Makes our teams day to day Basis so much easier

    Before our team started to work with CobbleStone, we were heading on the wrong path. Especially due to COVID we were unorganized, not communicating well enough and it was an overall headache. CobbleStone customized the system exactly to what we needed for a day to day basis. CobbleStone is a highly underrated company which offers a highly scalable system and can accommodate to many needs. They are fully open to even developing new features to help your business even further.


Top 17 Best Contract Management Software for Small Business
Contract Management Software by CobbleStone provides advanced & user-friendly contract management & eSourcing solutions. Manage requests, approvals, authoring, compliance, reporting & more.
Source: cllax.com
12 Best Contract Management Software 2022
CobbleStone Contract Insight® Contract Management Software is an Enterprise CLM system selected by thousands of contract admin, legal, and procurement professionals. Contract Insight is backed by artificial intelligence and can automate and streamline the entire contract lifecycle with user-friendly features and administration. Take the stress out of contracts with easier...
11 Best Contract Lifecycle Management (CLM) Software (2022)
CobbleStone is a feature-rich CLM solution that includes an unlimited amount of contract storage space, e-signature compliance, and financial tracking. It also incorporates the VISDOM® AI system to analyze contracts originating from internal or external data and transform that data into building blocks for improved contract oversight, proactive opportunity identification,...
Source: whatfix.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CobbleStone Software mentions (0)

We have not tracked any mentions of CobbleStone Software yet. Tracking of CobbleStone Software recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing CobbleStone Software and Zendesk, you can also consider the following products

Conga Contracts - Conga Contracts is management solution designed to accelerate and simplify contract negotiations in Salesforce.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Juro - Juro is a contract automation platform that enables your team to create, execute and monitor routine contracts at scale without ever leaving the browser.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ContractWorks - ContractWorks provides secure and easy-to-use contract management software that helps you gain control of your contracts.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!