Software Alternatives, Accelerators & Startups

CloudCall VS OpenPhone

Compare CloudCall VS OpenPhone and see what are their differences

CloudCall logo CloudCall

Communication software for your CRM

OpenPhone logo OpenPhone

Simplest way to own a business phone number
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

  • OpenPhone Landing page
    Landing page //
    2023-10-09

CloudCall

$ Details
paid Free Trial $15 / Monthly (Pro Edition)
Platforms
Windows Mac OSX

CloudCall features and specs

  • CRM Integration
  • Softphone
  • Inbound Calls Unlimited
  • Dedicated Direct Line Number
  • IVR
  • Call Recording
  • Click to Call
  • Mobile App
  • Queue Callback
  • Local Presence
  • Outbound Display DDis Pack
  • In-Call Consent
  • Power Dialler
  • Voicemail Drop

OpenPhone features and specs

  • Pricing
    OpenPhone offers competitive pricing, especially beneficial for small businesses and startups. The cost efficiency and value for money can be appealing for those looking for a budget-friendly communication solution.
  • User-Friendly Interface
    The platform boasts a user-friendly interface that simplifies the user experience. Setting up and managing phone lines is intuitive, with features easily accessible.
  • Integration Capability
    OpenPhone integrates seamlessly with various tools such as Slack, HubSpot, and Zapier, providing enhanced productivity and streamlined workflows.
  • Shared Numbers
    Teams can share numbers, allowing collaborative management of calls and messages, which is useful for departments like sales and support.
  • VoIP Technology
    Being based on VoIP, OpenPhone provides flexibility as you can make calls from anywhere with an internet connection, using various devices.

Possible disadvantages of OpenPhone

  • Limited Advanced Features
    While OpenPhone covers basic needs, it may lack some advanced features found in more robust VoIP systems, such as detailed call analytics and comprehensive CRM integrations.
  • International Calling Costs
    The cost for international calls can be higher compared to some other VoIP providers, potentially increasing the expense for businesses with global operations.
  • Customization Limits
    There may be limitations in terms of customization options, which could be a concern for businesses looking for more tailored communication solutions.
  • Scalability for Large Enterprises
    OpenPhone might not scale as efficiently for very large enterprises with highly complex communication needs, where more established solutions could be more appropriate.
  • Dependence on Internet Quality
    As with any VoIP service, call quality can be heavily dependent on the strength and stability of the internet connection, which can be an issue in areas with poor connectivity.

Analysis of CloudCall

Overall verdict

  • For businesses seeking a unified communication solution integrated with their existing CRM systems, CloudCall is a solid choice. It excels in providing a comprehensive suite of tools that enhance communication efficiency and data management capabilities. However, potential users should consider their specific CRM compatibility and assess whether the features align with their business needs. The overall feedback from users is generally positive.

Why this product is good

  • CloudCall is known for integrating seamlessly with various CRM systems, offering a range of communication tools such as voice calls, SMS, and instant messaging. It aims to centralize customer communications, enhance productivity, and improve data accessibility, making it easier for businesses to manage their client interactions directly within their CRM. Users appreciate its user-friendly interface, robust feature set, and the ability to streamline communication processes.

Recommended for

    CloudCall is recommended for small to medium-sized businesses that rely heavily on CRM systems for customer relationship management and want to enhance their communication processes. It is particularly beneficial for sales teams, customer service departments, and recruitment agencies that need to maintain a high volume of client interactions and prefer having all communication tools integrated within their CRM platform.

Analysis of OpenPhone

Overall verdict

  • OpenPhone is generally regarded as a reliable and effective communication tool, especially for startups, small to medium-sized businesses, and remote teams looking for an easy-to-use VoIP solution with robust features.

Why this product is good

  • OpenPhone is considered a good option for businesses and individuals seeking a modern VoIP service due to its user-friendly interface, integration capabilities with tools like Slack and HubSpot, and its ability to provide multiple phone numbers for various team members or projects. It also offers competitive pricing and flexible plans that can scale with a business's needs.

Recommended for

  • Startups and small businesses
  • Remote teams needing seamless communication
  • Individuals or teams that require multiple business phone numbers
  • Businesses seeking integration with CRM and productivity tools

CloudCall videos

Change is Exciting

More videos:

OpenPhone videos

OpenPhone

More videos:

  • Tutorial - How to get a business phone number on OpenPhone app
  • Review - OpenPhone Web App Overview

Category Popularity

0-100% (relative to CloudCall and OpenPhone)
VoIP
11 11%
89% 89
Communication
10 10%
90% 90
Phone Numbers
100 100%
0% 0
Enterprise Communication
11 11%
89% 89

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare CloudCall and OpenPhone

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...

OpenPhone Reviews

  1. Brian Howard
    · Owner at BarSight ·
    Easy to use, and just what we needed!

    I needed a 1800 number for my business, and paying for a second phone line and getting a second phone is overpriced for what I needed. for 10 bucks a month, OpenPhone allows me to have a 1800 number right on my own cell phone through their app. So my personal calls don't get mixed up with my business calls. The app is easy to use, has a voicemail feature, and call forwarding for when I'm out and don't want to use data.

    Pros:    Easy to use|Cost effective

Social recommendations and mentions

Based on our record, OpenPhone seems to be more popular. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

CloudCall mentions (0)

We have not tracked any mentions of CloudCall yet. Tracking of CloudCall recommendations started around Mar 2021.

OpenPhone mentions (11)

  • Near a Cheap Alternative to PublicMobile
    I usually use VOIP with openphone.com and use her phone when I am on the go... But now need a phone for something simple and was looking to sign up with Public mobile for the $15 / month my wife had, but NOW ITS GONE!!! Dang those bastards. Source: over 3 years ago
  • Need a permanent USA virtual phone number or virtual simcard capable of receiving sms when connected to DATA and/or WIFI. As cheap as possible.
    Google voice is free! If you need something with a little more power. Voip.ms, sipharmony.com, and openphone.com. Source: about 4 years ago
  • Favorite VOIP service?
    Hey – I'm one of the founders at OpenPhone so obviously biased here. I'm confident OpenPhone is the superior product and experience in every way. Would be happy to talk to you about it directly and show you a demo. Feel free to book a demo here or you can email me - dk at openphone.co. Source: over 4 years ago
  • Google Voice alternatives. Recommendations PLEASE
    Oh no, the latest MacOS app is actually supposed to be much better than the web app. If you recall any issues you had specifically, please send me a note to dk @ openphone.co. Source: over 4 years ago
  • Trying to move from Grasshopper
    Let me know if you'd be up for it. I'm dk at openphone.co. Source: over 4 years ago
View more

What are some alternatives?

When comparing CloudCall and OpenPhone, you can also consider the following products

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CallHub - Predictive Call Center, Voice and Text Broadcasting app

Vonage - Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.

Dialpad - Switch is a cloud-based phone system built for Google Apps users.

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.