Software Alternatives, Accelerators & Startups

Cloudback.it VS Usersnap

Compare Cloudback.it VS Usersnap and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Cloudback.it logo Cloudback.it

Cloudback secures your GitHub repositories with recurrent data backup. With Cloudback you can use your favorite cloud storage provider or a built-in one.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Cloudback.it
    Image date //
    2024-03-04

Features

We offer the most comprehensive backup on the market. Cloudback lets you store all the information you need to restore the entire repository in the event of a disaster. Back up the GitHub repository code, issues, labels, comments, milestones, etc.

Flexible schedule

You can set up a flexible schedule for each repository. Cloudback then automatically backs up the repositories according to the schedule. You can also manually trigger a backup at any time.

Customer-managed storage providers

  • Microsoft Azure Blob Storage
  • Microsoft OneDrive
  • Amazon S3
  • Google Cloud Storage
  • Alibaba Cloud Object Storage
  • OpenStack Swift

Cloudback-managed storages

  • US, EU, UK, Sidney, Singapore

Data deduplication

Reduce storage costs while using your own storage. Learn more

And more

Learn more about Cloudback features in our documentation

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Cloudback.it

$ Details
freemium $10 / Monthly (per repository monthly)
Platforms
GitHub AWS Azure Google Cloud Alibaba Cloud OpenStack Swift Wasabi GitLab
Release Date
2020 October

Usersnap

$ Details
paid Free Trial $69 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Cloudback.it features and specs

  • Automated backups
    Scheduled GitHub repository backups
  • Configurable schedule
    Various backup schedules supported
  • Cloud storage providers
    Azure, AWS S3, AWS Glacier, Google Cloud, Alibaba Cloud, built-in Cloudback storage
  • Easy to use
    On click setup
  • Microsoft Azure Blob Container support
    Use your own Microsoft Azure Blob Container to save backups
  • Amazon S3 Bucket support
    Use your own Amazon S3 Bucket to save backups
  • Amazon S3 Glacier support
    Use your own Amazon S3 Glacier to save backups
  • Google Cloud Storage Bucket support
    Use your own Google Cloud Storage Bucket to save backups
  • Alibaba Cloud Object Storage Service support
    Use your own Alibaba Cloud Object Storage Service to save backups
  • Metadata backups
    The backups include the repository metadata such as issues, labels, milestones, and comments
  • Download backup
    Download entire backup: repository and metadata
  • Restore backups
    Easy to restore the backup as a new GitHub repository

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Cloudback.it videos

No Cloudback.it videos yet. You could help us improve this page by suggesting one.

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Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Cloudback.it and Usersnap)
GitHub
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Backup And Disaster Recovery
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing Cloudback.it and Usersnap.

What makes your product unique?

Cloudback.it's answer

Simplicity and user-friendliness, from the UX to the backup archive.

Why should a person choose your product over its competitors?

Cloudback.it's answer

1) Pricing policy - per repository, not per seats. 2) User-friendly backup archives. End user can take an archive and restore even manually. 3) Easy to use, the simplified UI and UX, without heavy enterprise-focused routines (but still all features are in place).

Which are the primary technologies used for building your product?

Cloudback.it's answer

It is Azure-hosted .NET core application, built with security in mind.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cloudback.it and Usersnap

Cloudback.it Reviews

We have no reviews of Cloudback.it yet.
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Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Cloudback.it. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cloudback.it mentions (1)

  • I have fucked up please please helpp
    If you were using GitHub Desktop, then the file should be in the recycle bin. See this SO answer for more details. You can also try using git restore command. Finally, you can use backup tools like Cloudback to protect your repositories in the future. This will not help you to restore the local changes from your computer, but still can be useful in case of any wrong changes done to your repository. Source: over 3 years ago

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: over 3 years ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / about 4 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: over 4 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: almost 5 years ago

What are some alternatives?

When comparing Cloudback.it and Usersnap, you can also consider the following products

BackHub - Backup and archive your GitHub repositories with BackHub. Find us on the GitHub Marketplace.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

GitProtect.io - Fully manageable, most professional GitHub and Bitbucket backup

Marker.io - Visual feedback and bug reporting tool for websites

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.