Software Alternatives, Accelerators & Startups

Userback VS Cloudback.it

Compare Userback VS Cloudback.it and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

Cloudback.it logo Cloudback.it

Cloudback secures your GitHub repositories with recurrent data backup. With Cloudback you can use your favorite cloud storage provider or a built-in one.
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your team’s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

  • Cloudback.it
    Image date //
    2024-03-04

Features

We offer the most comprehensive backup on the market. Cloudback lets you store all the information you need to restore the entire repository in the event of a disaster. Back up the GitHub repository code, issues, labels, comments, milestones, etc.

Flexible schedule

You can set up a flexible schedule for each repository. Cloudback then automatically backs up the repositories according to the schedule. You can also manually trigger a backup at any time.

Customer-managed storage providers

  • Microsoft Azure Blob Storage
  • Microsoft OneDrive
  • Amazon S3
  • Google Cloud Storage
  • Alibaba Cloud Object Storage
  • OpenStack Swift

Cloudback-managed storages

  • US, EU, UK, Sidney, Singapore

Data deduplication

Reduce storage costs while using your own storage. Learn more

And more

Learn more about Cloudback features in our documentation

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Release Date
-
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

Cloudback.it

$ Details
freemium $10 / Monthly (per repository monthly)
Platforms
GitHub AWS Azure Google Cloud Alibaba Cloud OpenStack Swift Wasabi GitLab
Release Date
2020 October

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Cloudback.it features and specs

  • Automated backups
    Scheduled GitHub repository backups
  • Configurable schedule
    Various backup schedules supported
  • Cloud storage providers
    Azure, AWS S3, AWS Glacier, Google Cloud, Alibaba Cloud, built-in Cloudback storage
  • Easy to use
    On click setup
  • Microsoft Azure Blob Container support
    Use your own Microsoft Azure Blob Container to save backups
  • Amazon S3 Bucket support
    Use your own Amazon S3 Bucket to save backups
  • Amazon S3 Glacier support
    Use your own Amazon S3 Glacier to save backups
  • Google Cloud Storage Bucket support
    Use your own Google Cloud Storage Bucket to save backups
  • Alibaba Cloud Object Storage Service support
    Use your own Alibaba Cloud Object Storage Service to save backups
  • Metadata backups
    The backups include the repository metadata such as issues, labels, milestones, and comments
  • Download backup
    Download entire backup: repository and metadata
  • Restore backups
    Easy to restore the backup as a new GitHub repository

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

Userback videos

Userback Explainer Video

Cloudback.it videos

No Cloudback.it videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Userback and Cloudback.it)
Customer Feedback
100 100%
0% 0
GitHub
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Backup And Disaster Recovery

Questions & Answers

As answered by people managing Userback and Cloudback.it.

What makes your product unique?

Userback's answer

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Cloudback.it's answer:

Simplicity and user-friendliness, from the UX to the backup archive.

Why should a person choose your product over its competitors?

Userback's answer

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

Cloudback.it's answer:

1) Pricing policy - per repository, not per seats. 2) User-friendly backup archives. End user can take an archive and restore even manually. 3) Easy to use, the simplified UI and UX, without heavy enterprise-focused routines (but still all features are in place).

How would you describe the primary audience of your product?

Userback's answer

Userback’s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

Which are the primary technologies used for building your product?

Cloudback.it's answer:

It is Azure-hosted .NET core application, built with security in mind.

User comments

Share your experience with using Userback and Cloudback.it. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Userback should be more popular than Cloudback.it. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: over 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: about 4 years ago

Cloudback.it mentions (1)

  • I have fucked up please please helpp
    If you were using GitHub Desktop, then the file should be in the recycle bin. See this SO answer for more details. You can also try using git restore command. Finally, you can use backup tools like Cloudback to protect your repositories in the future. This will not help you to restore the local changes from your computer, but still can be useful in case of any wrong changes done to your repository. Source: over 3 years ago

What are some alternatives?

When comparing Userback and Cloudback.it, you can also consider the following products

Marker.io - Visual feedback and bug reporting tool for websites

BackHub - Backup and archive your GitHub repositories with BackHub. Find us on the GitHub Marketplace.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

GitProtect.io - Fully manageable, most professional GitHub and Bitbucket backup

BugHerd - BugHerd: The Website Feedback Tool for Agencies

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.