Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.
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Close might be a bit more popular than Birdeye. We know about 8 links to it since March 2021 and only 6 links to Birdeye. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been building a CRM for small businesses with a focus on better communication, without the hassle of manual data entry or complex UI. We're looking for experienced people in the following... - Source: Hacker News / 2 months ago
Close (https://close.com) | Multiple Product & Engineering Roles | REMOTE (US) Close is a bootstrapped, profitable, completely remote, ~90 person team of thoughtful individuals who value autonomy and impact. Since 2013, we’ve been building a CRM for small businesses with a focus on better communication, without the hassle of manual data entry or complex UI. We're looking for experienced people in the following... - Source: Hacker News / 3 months ago
This sign-up sales email from Close.io (now close.com) will likely increase your conversion rate. Here's why it works well:. Source: 12 months ago
Do you need something to manage outbound email sequences? close.com or quickmail.io are both pretty cool. Source: almost 2 years ago
On the left, you'll see data sources (only a sample, we have many more than this), tools where we generate and work with data. One of them is Product, the Postgres database that powers incident.io, while Intercom and Close are SaaS we use to run our business. - Source: dev.to / about 2 years ago
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 10 months ago
They could be using something like this though: https://birdeye.com. Source: about 1 year ago
I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
Pipedrive - Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams.
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Zoho CRM - Omnichannel CRM for Businesses of all sizes
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
Insightly - Insightly is the easy, powerful and affordable online Customer Relationship & Project Management Software used by over 400,000 small businesses world wide
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.