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Churnzero VS Churn360

Compare Churnzero VS Churn360 and see what are their differences

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Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Churnzero logo Churnzero

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Churn360 logo Churn360

Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.
  • Churnzero Landing page
    Landing page //
    2019-01-29
  • Churn360 Landing page
    Landing page //
    2022-06-14

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers. Churn360 combines customer’s data that is spread across multiple SaaS products like CRM, Helpdesk, Billing software, etc. All these data are consolidated into a single dashboard that is easy to use and convenient for your customer success managers to get a 360-degree view of the customer. Churn360 also provides features like playbook automation, customer onboarding, customer journey mapping and tracking, surveys to effectively assist the customers in various circumstance leading to reduced customer churn and thus increase retention.

Churnzero features and specs

No features have been listed yet.

Churn360 features and specs

  • 360 Customer View: Yes
  • Health score: Yes
  • Customer Onboarding: Yes
  • Customer Surveys: Yes
  • Customer Segments: Yes
  • Automate Plays: Yes

Churnzero videos

+ Add

A Day in the Life of a CSM Using ChurnZero

More videos:

  • Review - Introduction to ChurnZero

Churn360 videos

+ Add

Data Driven AI Customer Success Software | Churn360

Category Popularity

0-100% (relative to Churnzero and Churn360)

Churnzero

Churn360

Customer Success
83 83%
Customer Success
17% 17
Help Desk
87 87%
Help Desk
13% 13
Customer Experience Management
78 78%
Customer Experience Management
22% 22
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using Churnzero and Churn360. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Churnzero seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Churnzero mentions (1)

  • CRM for Small IT Business
    I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago

Churn360 mentions (0)

We have not tracked any mentions of Churn360 yet. Tracking of Churn360 recommendations started around Jun 2022.

What are some alternatives?

When comparing Churnzero and Churn360, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Totango - Totango is a Customer Success Software Platform

SmartKarrot - Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

Planhat - Customer success has changed. Meet the modern Customer Platform!

UserMotion - Identify Revenue Opportunities Before They Slip Away

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