Software Alternatives, Accelerators & Startups

ChatHelp.ai VS Intercom

Compare ChatHelp.ai VS Intercom and see what are their differences

ChatHelp.ai logo ChatHelp.ai

AI-powered Business, Work & Study Assistant. Chat with Private AI Knowledge Base - Increase daily work efficiency, by having an AI assistant, who knows everything about your business & competitors, your work or studies...

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ChatHelp.ai Landing page
    Landing page //
    2023-11-07

👉 Chat with Private AI Knowledge Base - Increase daily work efficiency, by having an AI assistant, who knows everything about your business & competitors, your work or studies...

👉 Save time & money on customer support. Drive more sales, by letting AI interact with potential customers 24/7, via Website Chat Widget. Train AI with your Website data & other documentation!

🔜 Understand your customers better with AI-powered Feedback, Voting, and Survey Widgets!

🔜 Chat with the latest OpenAI models, and get answers to any question with up-to-date information. Our Chatbot is trained with 10000+ best business, work, study, etc. prompts.

We are working constantly on improving our Software capabilities. Here are some of the applications that ChatHelp supports: ✔️ Supported file formats: pdf, doc, docx, ppt, pptx, xls, xlsx, csv, json, epub, mp3, jpg, jpeg, png ✔️ WordPress Plugin ✔️ Youtube Transcripts ✔️ Analyze Yelp Reviews 🔜 Zapier Connection 🔜 Shopify Plugin 🔜 Notion, ZenDesk, Hubspot, Trello, Monday.com, Slack, Gmail & Google Documents support.

✔️+40 Languages Ability to understand and answer queries related to your documents in different languages. Provide customer support to international website visitors, without a need for a large support team.

✔️Create an AI-powered Website Chat Widget. Easy Integration & Customization. Create a custom-trained AI support chatbot using your own website content, support documents, product or service descriptions & user guidelines, PDFs, etc.

Take over AI-driven Chat No need to fully rely on AI, you can take over Live conversation at any time. Automatically collect leads, by having custom lead capture messages within a Chat Widget!

Provide quick & personalized responses That answers your visitor's exact questions, where the ‘search box’ would fail.

Faster response times, and 24/7 customer support! To simple & complex customer inquiries - reduce costs & workload on Live customer support agents.

  • Intercom Landing page
    Landing page //
    2023-07-05

ChatHelp.ai

$ Details
freemium $29.0 / Monthly (''50MB Storage'', ''3 Projects'', ''7-day Chat History'')
Platforms
Web Firefox Google Chrome Edge MacOS Linux Windows Chrome OS Opera
Release Date
2023 November

ChatHelp.ai features and specs

  • Supported file formats: pdf, doc, docx, ppt, pptx, xls, xlsx, csv, json, epub, mp3, jpg, jpeg, png
  • Chat History: Yes
  • Chat 'Human Hand-off': Yes
  • Use Your Own OpenAI API Key: Yes
  • Hosted Chat Widget Link: Yes
  • Cloud Storage: 5-200MB
  • Audio & Image file processing: Yes
  • WordPress Plugin: Yes
  • Youtube Transcripts: Yes
  • Analyze Yelp Reviews: Yes

Intercom features and specs

No features have been listed yet.

ChatHelp.ai videos

No ChatHelp.ai videos yet. You could help us improve this page by suggesting one.

+ Add video

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ChatHelp.ai and Intercom)
AI Assistant
100 100%
0% 0
Customer Support
0 0%
100% 100
AI
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing ChatHelp.ai and Intercom.

What makes your product unique?

ChatHelp.ai's answer

AI-powered website chat is a fairly new emerging technology, that has been around just from early 2023. Yes, there are competing solutions, but all of them place a lot of limitations in their subscription plans. We are giving a full access to our Platform - and offer flexible upgrade options based on Storage usage only.

Why should a person choose your product over its competitors?

ChatHelp.ai's answer

We are working constantly on improving our Software capabilities, and we are looking to become an AIO platform for small & medium businesses for all their AI-related daily tasks. Our development roadmap includes updates that exactly match this goal, and we are open to all feedback, and looking to improve according to our customer needs.

How would you describe your primary audience?

ChatHelp.ai's answer

Small & medium businesses that are looking to improve their employee daily work & business processes by utilizing the maximum potential of the latest AI technologies. As well as businesses that are looking to provide AI Chatbots for their website visitors. And everyday users - students who are looking to improve their studies with the help of AI.

What's the story behind your product?

ChatHelp.ai's answer

Bootstrapped MVP product, having a deep understanding & interest in AI technologies, helped a lot in this project development. Right now, looking to expand software capabilities by testing the newest OpenAI model integrations, as well as other LLMs, like Llama2 & Claude.

Which are the primary technologies used for building your product?

ChatHelp.ai's answer

OpenAI API, NodeJS, LlamaIndex, LangChain, Llama2, Claude.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatHelp.ai and Intercom

ChatHelp.ai Reviews

We have no reviews of ChatHelp.ai yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatHelp.ai mentions (0)

We have not tracked any mentions of ChatHelp.ai yet. Tracking of ChatHelp.ai recommendations started around Nov 2023.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing ChatHelp.ai and Intercom, you can also consider the following products

SiteSpeakAI - Automate your customer support with ChatGPT.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Chatbase - Build a ChatGPT-like chatbot from your knowledge base.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Drift - A messaging app that helps you grow your business.

My AskAI - Save your customers, users and followers hours searching and reading, with instant answers, on all your content. Add your documents, website or content and create your own ChatGPT, in <2 mins.