Software Alternatives, Accelerators & Startups

ChatGPT VS Intercom

Compare ChatGPT VS Intercom and see what are their differences

ChatGPT logo ChatGPT

ChatGPT is a powerful, open-source language model.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • ChatGPT Landing page
    Landing page //
    2023-03-17
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

ChatGPT videos

ChatGPT Review & Demo 2023 (ChatGPT Features, Benefits, Pros & Cons)

More videos:

  • Review - ChatGPT Asked Me to Review This!
  • Review - What is ChatGPT and How You Can Use It

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to ChatGPT and Intercom)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
Writing Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatGPT and Intercom

ChatGPT Reviews

  1. WOW!One love

    My journey with GPT-4 as a novice programmer has been nothing short of remarkable. I used it to write a game, and despite my limited programming knowledge, I was astonished by the results.

    It makes coding suggestions, completes my code, and even identifies bugs, which has been a game-changer for me. It feels like having a co-programmer who anticipates my needs and guides me in the right direction.

  2. I loved ChatGPT but it seems to get less and less smart

    When I started using ChatGPT in november of 2022, it was very smart. I used it quite a lot to help me rephrase my emails better, to tidy up my writing, to do some simple math that I'm too lazy to do myself, etc. But recently I noticed that it has become less and less helpful, it does things that I specifically asked it NOT to do, it struggles to rephrase my texts the way I want it to, it makes mistakes in basic math and provides all sorts of incorrect information. Now it annoys me way more than it helps me.

    👍 Pros:    Fast|Human conversations
    👎 Cons:    Gives incorrect results|Makes mistakes in basic math|Struggles to follow instructions
  3. Best AI Tool for users - Chat GPT

    ChatGPT is a powerful, open-source language model AI tool, very fastly response query to users.

    🏁 Competitors: AI ChatLab, WordAi, MailGPT
    👍 Pros:    Easy to use|Talk like a human
    👎 Cons:    Server slow down and crashes|Zero response

Best 5 AI Chatbots of 2024
OpenAI's ChatGPT stands as a pinnacle of achievement in the realm of AI-powered chatbots. Renowned for its exceptional computational capabilities, ChatGPT not only reigns as the preeminent choice among consumer-facing platforms but also emerges as the indisputable leader in various performance metrics. Powered by the groundbreaking GPT-3.5 and GPT-4 AI language models,...
What Is the Best AI for Resume Review? The Best Alternatives to ChatGPT in 2024
I signed in using my Gmail account and provided my birthday. Then I encountered the first hiccup: there was no obvious way to upload my resume file (in the free ChatGPT account). I cobbled together the prompt, resume, and job description in Notepad and then pasted everything into ChatGPT. Side note: the premium ChatGPT Plus at $20/month supports file uploads, but let's stick...
Source: jobsearch.coach
9 Best Text To Music Apps of 2023
We've previously covered the strengths and weakness of ChatGPT music prompts. WavTool's secret sauce is the ability to translate GPT's output into direct actions within the DAW. So instead of simply printing out a list of chords in plain text, you get a complete MIDI file.
Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
ChatGPT is based on GPT-3, owned by OpenAI - an artificial intelligence research laboratory. Because of its increasing popularity, ChatGPT is facing several issues right now. If you've encountered ChatGPT down or ChatGPT at capacity error recently, don't fret. Try Chatsonic, which is like ChatGPT but with superpowers.
Source: writesonic.com
5 ChatGPT alternatives to try when the AI chatbot is at capacity
Sure, it's not as sleek as ChatGPT, but YouChat has a slimmed down version(Opens in a new tab) of what ChatGPT does. Here's a song I had it write about chicken wings, in the style of the Beatles, for instance. It responded to the prompt pretty much just how ChatGPT probably would.
Source: mashable.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, ChatGPT seems to be a lot more popular than Intercom. While we know about 811 links to ChatGPT, we've tracked only 6 mentions of Intercom. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatGPT mentions (811)

  • ChatGPT Is Down
    "ChatGPT" in this case means the frontends https://chat.openai.com and https://chatgpt.com, not the API. - Source: Hacker News / 2 days ago
  • ChatGPT vs. Human Writers: A Comparative Study
    ChatGPT, launched in November 2022, quickly became a sensation, amassing over a million users within its first five days. This staggering adoption rate signifies more than mere curiosity; it reflects a genuine interest in AI's potential to revolutionize writing. Built on the GPT (Generative Pre-trained Transformer) architecture, ChatGPT learns from a vast corpus of online text, enabling it to generate human-like... - Source: dev.to / 3 days ago
  • Build A Dual-Purpose App: Text-to-Image and Custom Chatbot Using Comet, GPT-3.5, DALL-E 2, and Streamlit
    If you are new to OpenAI, create your OpenAI account here. Once you’ve successfully created an account, go on to API key section by using the same credentials you used when creating your account. On the left panel of the screen, click on “API Keys” and then proceed to click on “Create new secret key”. This is shown below:. - Source: dev.to / 13 days ago
  • What is a Low-Code Software Development AI Framework?
    A friend of mine asked ChatGPT to suggest an open source low-code software development platform for AI solutions, and it suggested Magic. Magic is our flagship product, and when I describe what it does I tend to use a lot of words. Below is the identity definition of it. - Source: dev.to / 25 days ago
  • Website Optimization Using Strapi, Astro.js and OpenAI
    We'll use several interesting technologies to achieve this: Strapi CMS to take care of the content management and backend, Astro which is a great new technology for quickly creating blazing fast frontend apps, and ChatGPT to provide the article summaries. - Source: dev.to / 29 days ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing ChatGPT and Intercom, you can also consider the following products

Copy.ai - We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Writesonic - If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Jasper.ai - The Future of Writing Meet Jasper, your AI sidekick who creates amazing content fast!

Drift - A messaging app that helps you grow your business.