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ChatGPT VS Freshdesk

Compare ChatGPT VS Freshdesk and see what are their differences

ChatGPT logo ChatGPT

ChatGPT is a powerful, open-source language model.

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • ChatGPT Landing page
    Landing page //
    2023-03-17
  • Freshdesk Landing page
    Landing page //
    2022-01-28

ChatGPT videos

ChatGPT Review & Demo 2023 (ChatGPT Features, Benefits, Pros & Cons)

More videos:

  • Review - ChatGPT Asked Me to Review This!
  • Review - What is ChatGPT and How You Can Use It

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to ChatGPT and Freshdesk)
AI
100 100%
0% 0
Customer Support
0 0%
100% 100
Writing Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare ChatGPT and Freshdesk

ChatGPT Reviews

  1. WOW!One love

    My journey with GPT-4 as a novice programmer has been nothing short of remarkable. I used it to write a game, and despite my limited programming knowledge, I was astonished by the results.

    It makes coding suggestions, completes my code, and even identifies bugs, which has been a game-changer for me. It feels like having a co-programmer who anticipates my needs and guides me in the right direction.

  2. I loved ChatGPT but it seems to get less and less smart

    When I started using ChatGPT in november of 2022, it was very smart. I used it quite a lot to help me rephrase my emails better, to tidy up my writing, to do some simple math that I'm too lazy to do myself, etc. But recently I noticed that it has become less and less helpful, it does things that I specifically asked it NOT to do, it struggles to rephrase my texts the way I want it to, it makes mistakes in basic math and provides all sorts of incorrect information. Now it annoys me way more than it helps me.

    👍 Pros:    Fast|Human conversations
    👎 Cons:    Gives incorrect results|Makes mistakes in basic math|Struggles to follow instructions
  3. Best AI Tool for users - Chat GPT

    ChatGPT is a powerful, open-source language model AI tool, very fastly response query to users.

    🏁 Competitors: AI ChatLab, WordAi, MailGPT
    👍 Pros:    Easy to use|Talk like a human
    👎 Cons:    Server slow down and crashes|Zero response

Best 5 AI Chatbots of 2024
OpenAI's ChatGPT stands as a pinnacle of achievement in the realm of AI-powered chatbots. Renowned for its exceptional computational capabilities, ChatGPT not only reigns as the preeminent choice among consumer-facing platforms but also emerges as the indisputable leader in various performance metrics. Powered by the groundbreaking GPT-3.5 and GPT-4 AI language models,...
What Is the Best AI for Resume Review? The Best Alternatives to ChatGPT in 2024
I signed in using my Gmail account and provided my birthday. Then I encountered the first hiccup: there was no obvious way to upload my resume file (in the free ChatGPT account). I cobbled together the prompt, resume, and job description in Notepad and then pasted everything into ChatGPT. Side note: the premium ChatGPT Plus at $20/month supports file uploads, but let's stick...
Source: jobsearch.coach
9 Best Text To Music Apps of 2023
We've previously covered the strengths and weakness of ChatGPT music prompts. WavTool's secret sauce is the ability to translate GPT's output into direct actions within the DAW. So instead of simply printing out a list of chords in plain text, you get a complete MIDI file.
Top 31 ChatGPT alternatives that will blow your mind in 2023 (Free & Paid)
ChatGPT is based on GPT-3, owned by OpenAI - an artificial intelligence research laboratory. Because of its increasing popularity, ChatGPT is facing several issues right now. If you've encountered ChatGPT down or ChatGPT at capacity error recently, don't fret. Try Chatsonic, which is like ChatGPT but with superpowers.
Source: writesonic.com
5 ChatGPT alternatives to try when the AI chatbot is at capacity
Sure, it's not as sleek as ChatGPT, but YouChat has a slimmed down version(Opens in a new tab) of what ChatGPT does. Here's a song I had it write about chicken wings, in the style of the Beatles, for instance. It responded to the prompt pretty much just how ChatGPT probably would.
Source: mashable.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, ChatGPT seems to be a lot more popular than Freshdesk. While we know about 810 links to ChatGPT, we've tracked only 12 mentions of Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

ChatGPT mentions (810)

  • ChatGPT vs. Human Writers: A Comparative Study
    ChatGPT, launched in November 2022, quickly became a sensation, amassing over a million users within its first five days. This staggering adoption rate signifies more than mere curiosity; it reflects a genuine interest in AI's potential to revolutionize writing. Built on the GPT (Generative Pre-trained Transformer) architecture, ChatGPT learns from a vast corpus of online text, enabling it to generate human-like... - Source: dev.to / about 2 hours ago
  • Build A Dual-Purpose App: Text-to-Image and Custom Chatbot Using Comet, GPT-3.5, DALL-E 2, and Streamlit
    If you are new to OpenAI, create your OpenAI account here. Once you’ve successfully created an account, go on to API key section by using the same credentials you used when creating your account. On the left panel of the screen, click on “API Keys” and then proceed to click on “Create new secret key”. This is shown below:. - Source: dev.to / 10 days ago
  • What is a Low-Code Software Development AI Framework?
    A friend of mine asked ChatGPT to suggest an open source low-code software development platform for AI solutions, and it suggested Magic. Magic is our flagship product, and when I describe what it does I tend to use a lot of words. Below is the identity definition of it. - Source: dev.to / 22 days ago
  • Website Optimization Using Strapi, Astro.js and OpenAI
    We'll use several interesting technologies to achieve this: Strapi CMS to take care of the content management and backend, Astro which is a great new technology for quickly creating blazing fast frontend apps, and ChatGPT to provide the article summaries. - Source: dev.to / 26 days ago
  • OpenAI Bought Chatgpt.com
    I was confused why https://chat.openai.com suddenly redirects to https://chatgpt.com which results in connection refused. Turns out chatgpt.com is in many blocklists (e.g. Pi-Hole) due to it being a potentially unsafe Domain before OpenAI acquiring it. So heads up if you use Pi-Hole / AdGuard etc.! - Source: Hacker News / 30 days ago
View more

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing ChatGPT and Freshdesk, you can also consider the following products

Copy.ai - We have created the world's most advanced artificial intelligence copywriter that enables you to create marketing copy in seconds!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Writesonic - If you’ve ever been stuck for words or experienced writer’s block when it comes to coming up with copy, you know how frustrating it is.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Jasper.ai - The Future of Writing Meet Jasper, your AI sidekick who creates amazing content fast!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.