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To understand your customers even better, it’s great to put yourself in their shoes. Imagine that you have some important issue to solve and all you need is a professional response from a support agent.
Instead, you wait for 10 minutes until you finally reach an agent, then he can’t understand your problem and keeps asking annoying questions, the whole conversation is clueless and you decide to hang up and don’t use this company’s product ever again. Quite realistic, isn’t it?
This is where Channels comes to the rescue. We give your business many features to boost your customer service. The benefits include:
all customer details before a call, so you don’t have to do a long, pointless interview before the actual point of conversation;
integration with e-commerce platforms, such as Shopify, Magento, Pipedrive, etc., so you don’t need to change your current workflow at all;
the mobile app, so you can handle important business calls anytime and anywhere;
Chrome extension, so you can make and answer one-click calls from your computer;
two-way SMS communication, so you aren’t limited to phone calls in your customer service;
the IVR system, so you can let your customers call the right agent every time they want;
international phone numbers, so your customers may have a call from more than 60 countries worldwide with ease and the lowest rates on the market.
Make your customers feel like home. Start your free trial with Channels now.
Nextforms is an online form builder for surveys, registrations, applications and order forms.
Build with text, email, phone, date, file upload, multiple choice, rating and calculated fields. Place fields side by side, split long forms across pages, and use conditional logic to show a question only when an earlier answer matches. Collect payments through Stripe with fixed or calculated amounts.
Collect responses in a searchable table with Excel export. Every plan includes unlimited responses.
Automate with workflows that run when a form is submitted: branch on answers, send emails, add rows to Google Sheets, post to Slack, call webhooks. Pro adds team workspaces, approval steps and removes Nextforms branding.
Forms load fast, work on mobile and support light and dark themes.
channels.app NextformsChannels.app is recommended for teams and organizations that prioritize seamless communication across different channels and tools. It is particularly beneficial for remote teams, startups, and any group looking to enhance their collaborative workflows through centralized communication.
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Nextforms's answer:
.NET and PostgreSQL on the backend, React and TypeScript on the front. Hosted on Cloudflare, email via Amazon SES, payments via Stripe.
Nextforms's answer:
Forms and automation in one place. Every form can run a workflow when it's submitted: branch on answers, send emails, add a row to Google Sheets, post to Slack, or route to an approver, without a third-party automation tool. And responses are unlimited on the free plan.
Nextforms's answer:
If you want unlimited responses without paying, and the automation that usually needs Zapier built into the form itself. Nextforms is newer than Typeform or Jotform, so the integration list is shorter, but the core is fast, clean and free to use in full.
Nextforms's answer:
Small teams and solo operators who collect registrations, applications, orders or feedback and need something to happen with each submission: a confirmation, a notification, an approval, a row in a sheet.
Nextforms's answer:
Built by a developer who kept seeing the same pattern: a form tool, then a separate automation tool, then a spreadsheet to glue them together, with a bill for each. Nextforms puts the three in one product. Launched September 2026.
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies
Tally.so - The simplest way to create forms, for free.
CallHub - Predictive Call Center, Voice and Text Broadcasting app
Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!
CloudTalk - Work locally, grow globally
Google Forms - Simple web forms from Google.