Channel 9 VS Freshdesk

Channel 9 Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Channel 9 mentions (9)

• Good video courses for powershell

  You can always view the original demos on Channel 9 still. It does not cover the latest features, but they do a GREAT job explaining the fundamental ideas that created it. Source: over 2 years ago

• How did I learn C#, .NET & ASP.NET Core?

  Well, there are tons of C# learning blogs and websites that you can find, but the Microsoft documentation website is the most important resource for checking the new language features and the latest updates. Plus, Microsoft has a learning platform called Learn TV. You can watch live streams from Learn TV. Or you can access the recordings via MSDN Channel 9. - Source: dev.to / almost 3 years ago

• w3school rocks ! ! !

  Channel 9 is awesome too. https://channel9.msdn.com/. Source: almost 3 years ago

• Does C# have any course website like Laracast or Vue Mastery?

  Yup, the official MS academy is a very good place to start, and you can deepen arguments with https://channel9.msdn.com/. Source: almost 3 years ago

• Free Code Camp / Odin Project, but for .Net Core. Does it exist?

  I would check out Channel 9 ( Microsoft community site) for .NET/Core to brush up on your skills. Not really the same as Free code camp but still a great resource. Source: almost 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago