Software Alternatives & Startups

Canny.io VS 9Proxy

Compare Canny.io VS 9Proxy and see what are their differences

Canny.io

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

Rating
0 reviews
Pricing
$50 / Monthly (100 tracked users)
9Proxy

Clean. Fast. Premium Residential Proxies, Starting from $0.015/IP and $0.68/GB.

Rating
0 reviews
Pricing
Paid Free trial $0.02 / One-off ($0.015/IP & $0.68/GB)
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, Canny.io seems to be more popular. It has been mentioned 43 times since March 2021.

social mentions
43 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 101

Base details

Website, pricing, platforms and company facts side by side.

Canny.io
9Proxy
Website canny.io 9proxy.com
Pricing
$50 / Monthly (100 tracked users) Official pricing
Paid Free trial $0.02 / One-off ($0.015/IP & $0.68/GB) Official pricing
Platforms —
Twitter Telegram Facebook Facebook Messenger TikTok LinkedIn YouTube Windows Linux Instagram +7
Company Startup from Canada 2023
Listed in

About Canny.io and 9Proxy

In their own words, as submitted to SaaSHub.

Canny.io
9Proxy

No description of Canny.io yet.

9Proxy provides reliable residential proxies with clean, fast connections, starting from just $0.015/IP and $0.68/GB. We offer exclusive advantages for affiliates, resellers, and partners, helping enhance online activities and build long-term mutual benefits.

Read more about 9Proxy

Features and specs

What each product offers, as listed by its team.

Canny.io 14 features
9Proxy 9 features
  • User Feedback Management
    Canny offers a centralized platform for collecting, organizing, and prioritizing customer feedback. This streamlines the process of understanding user needs and determining what features to build next.
  • Roadmap Transparency
    Canny allows companies to share their product roadmaps with their users, increasing transparency and trust. Users can see what features are planned, in progress, or completed.
  • Engagement
    By allowing users to vote on features and suggestions, Canny increases user engagement and makes them feel involved in the product development process.
  • Integrations
    Canny integrates with various popular tools like Intercom, Slack, and GitHub, enabling seamless workflows and better team collaboration.
  • Analytics
    Canny provides analytics and reporting tools to help teams understand trends in user feedback and make data-driven decisions.
  • Seamless Integration
    The integration between Canny and Intercom is seamless, allowing for easy setup and interaction. It enables teams to use both tools without having to constantly switch contexts.
  • Improved Product Development
    By gathering insights directly from users, product teams can make informed decisions, leading to improved product features and functionality that closely align with user needs.
  • Customer Engagement
    Engaging with customers becomes more streamlined, as Canny provides a platform within Intercom for users to submit their ideas and see progress, thereby increasing transparency and trust.
  • Centralized Feedback System
    Canny consolidates feedback from various channels into a single location, making it easier to track, analyze, and act upon without switching between different platforms.
  • User Engagement
    Canny Changelog allows companies to keep their users engaged by providing continuous updates on product features and improvements, making users feel involved in the development process.
  • Streamlined Communication
    This tool centralizes communication about product updates, ensuring that users and stakeholders receive consistent and clear information through one platform.
  • Feedback Loop
    Integrating changelogs with feedback features allows developers to capture user reactions to new updates, thereby creating a beneficial feedback loop for future development.
  • Customization
    Canny Changelog offers customization options, enabling businesses to tailor the appearance and content to fit their branding and specific audience needs.
  • Easy Integration
    The product changelog can be easily integrated into existing workflows and platforms, making it a seamless addition to a company's software ecosystem.

Possible disadvantages

  • Cost
    Canny is a paid service and the cost can be a barrier for small startups or companies with limited budgets.
  • Ramp-up Time
    New users and teams might require some time to fully understand and utilize all the features that Canny offers, which could involve a learning curve.
  • Limited Customization
    Some users may find the platform's customization options somewhat limited, which could be a constraint for companies with very specific needs or workflows.
  • Dependency on User Participation
    The effectiveness of Canny heavily relies on user participation. If users are not actively providing feedback or voting, the tool's utility can diminish.
  • Feature Scope
    Canny's focus is on feedback management and roadmapping, but it doesn’t cover other aspects of product management like task tracking or sprint planning, which might necessitate additional tools.
  • Learning Curve
    New users might encounter a learning curve when familiarizing themselves with Canny and its integration with Intercom, which may take some time to get used to efficiently.
  • Potential Overlap
    For companies already using other feedback management systems, Canny could create overlap, leading to confusion and potential data redundancy.
  • Cost Considerations
    Depending on the pricing structure of both Canny and Intercom, the integration may lead to higher costs, which could be a consideration for smaller businesses or startups.
  • Dependency on Intercom
    Companies that are looking to switch away from Intercom might find themselves tied to the platform due to the deep integration with Canny, potentially limiting flexibility in choosing communication tools.
  • Cost Implications
    Depending on the pricing structure, the use of Canny Changelog might lead to additional costs for a company, which could be a factor for smaller businesses or startups.
  • Overhead for Management
    Managing and regularly updating the changelog can introduce extra overhead for product teams, who must ensure timely and accurate entries.
  • Dependency on External Tool
    Relying on an external tool for changelogs may pose a risk if there are service disruptions or if the tool's features change in ways that don't align with business needs.
  • 20M+ clean residential proxies
  • 99.95% uptime
  • HTTP(s)/Socks5
  • Starting from $0.015/IP & $0.68/GB
  • IPv4
  • Pay as you go
  • Supports country, city, ZIP code and ISP targeting
  • High anonymity
  • 24/7 human support

Analysis

An editorial look at what each product does well and who it suits.

Canny.io
9Proxy

Overall verdict

  • Canny.io is a solid choice for teams looking to streamline their product feedback process and ensure they are focusing on the features that matter most to their users. It is well-regarded for its ease of use, integration capabilities, and ability to provide actionable insights from customer feedback.

Why this product is good

  • Canny.io is generally considered a good tool because it facilitates customer feedback, helps prioritize product features, and enhances communication between product teams and users. It offers features like voting on suggestions, a changelog to communicate updates, and a roadmap to provide transparency, making it especially useful for software development and product management teams.

Recommended for

    Product managers, software development teams, startups, and companies that want to engage their user base in the feedback process and prioritize feature development based on real customer input.

No analysis of 9Proxy yet.

Videos

Walkthroughs and reviews on video.

Canny.io 2 videos + Add
9Proxy 3 videos + Add

How to Collect Customer Feedback Using Canny.io

More videos

  • - Canny for Intercom

Introducing 9Proxy | Premium Residential Proxies - 2024 Commercial

More videos

  • - 9Proxy | How To Set Up 9Proxy
  • - Datacenter vs. Residential Proxies: Which One to Choose? | 9Proxy | Premium Residential Proxies

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
Canny.io
9Proxy
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing Canny.io and 9Proxy.

Why should a person choose your product over its competitors?

9Proxy's answer:

Individuals should choose 9Proxy for its extensive pool of over 20 million clean residential proxies, offering high anonymity and secure connections. With competitive pricing starting from just $0.015 per IP and $0.68 per GB, 9Proxy provides a cost-effective solution for various online use cases, ensuring a smooth and dependable user experience.

How would you describe the primary audience of your product?

9Proxy's answer:

9Proxy's primary audience includes SEO professionals, market researchers, and data analysts who require reliable and anonymous internet access for data scraping, SERP analysis, and market research. It also caters to businesses involved in ad tech, multi-accounting, and price aggregation, providing them with the necessary tools to perform their tasks efficiently and securely.

What's the story behind your product?

9Proxy's answer:

We are a group of professionals identifying a gap in the market for reliable, affordable, and anonymous proxy services. We then leverage our expertise in network technology and security to create a solution that addresses these needs, leading to the establishment of 9Proxy. The company has grown by focusing on customer needs, technological advancements, and quality service.

Who are some of the biggest customers of your product?

9Proxy's answer:

Our biggest customers generally include: Digital marketing agencies SEO and SEM professionals Big data analytics firms E-commerce companies Cybersecurity companies Academic and research institutions

What makes your product unique?

9Proxy's answer:

9Proxy stands out with over 20 million clean residential proxies, ensuring high anonymity and security for users. With competitive pricing starting from just $0.015/IP and $0.68/GB, 9Proxy delivers reliable and cost-effective proxy solutions, making it an attractive choice compared to many competitors on the market.

Which are the primary technologies used for building your product?

9Proxy's answer:

9Proxy is built on a scalable cloud-native infrastructure using high-performance proxy routing technology, distributed IP management systems, and secure authentication layers. Our platform leverages modern backend frameworks and real-time traffic optimization to ensure stability, anonymity, and 99.95% uptime.

User comments

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

Canny.io no reviews yet
9Proxy no reviews yet

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We have no reviews of 9Proxy yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

Canny.io 43 mentions
9Proxy 0 mentions
  • Deduplicating feature requests with pgvector: the threshold is a trap
    So I have been looking at what already implements it. Canny and Featurebase both do dedup, but their pricing scales with tracked users or admin seats. Fider is open source but is a feedback board only, with no roadmap or changelog... - Source: dev.to / 3 months ago
  • Show HN: I Built a Customer Feedback Tool
    What's the difference between this and like https://canny.io/ ? - Source: Hacker News / over 1 year ago
  • Affordable product management tool to track OKR and product roadmaps
    This is a slightly different feature set, but being more customer feedback centric rather than OKR centric might be worth considering: https://canny.io/. Source: almost 3 years ago

View more

Tracking 9Proxy since Feb 2024.

Alternatives to Canny.io and 9Proxy

When comparing Canny.io and 9Proxy, you can also consider the following products.