Software Alternatives & Reviews

Buildkite VS Intercom

Compare Buildkite VS Intercom and see what are their differences

Buildkite logo Buildkite

Buildkite is a platform for running fast, secure, and scalable continuous integration pipelines on your own infrastructure.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Buildkite Landing page
    Landing page //
    2023-08-24

Buildkite is a CI/CD platform that helps you deliver software at scale. Join teams like Shopify, PagerDuty and Wayfair to discover how to easily autoscale and manage the build agents inside your own infrastructure, while leaning on the fully supported and managed central web interface and APIs. You can also measure and monitor your developer SLOs, and get deep metrics and observability into your CI and CD reliability and performance.

  • Intercom Landing page
    Landing page //
    2023-07-05

Buildkite videos

FastMail Customer Stories - Buildkite

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Buildkite and Intercom)
Continuous Integration
100 100%
0% 0
Customer Support
0 0%
100% 100
DevOps Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Buildkite and Intercom

Buildkite Reviews

The Best Alternatives to Jenkins for Developers
Buildkite enables you to run continuous integration pipelines on your infrastructure. It provides fast and secure integration. It allows you to run multiple builds with maximum control. It has an interface that provides visibility of your pipelines, which you can monitor.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Buildkite should be more popular than Intercom. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Buildkite mentions (11)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Buildkite Pipelines: Free developer tier includes unlimited concurrency, up to 3 users, 5k job minutes/month, and 30-day build retention, with more free inclusions for open source projects Test Analytics — Get more out of your test suites, works with any CI platform. The free developer tier includes 100k test executions/month, with more free inclusions for open-source projects. - Source: dev.to / 3 months ago
  • Continuos Integration and C++
    Buildkite.com you can run agents where ever you want. Source: about 1 year ago
  • What I learned at Gitlab that I don't want to forget
    Give https://buildkite.com/ for CI/CD a try, you'll love it! - Source: Hacker News / over 1 year ago
  • CircleCI Layoffs
    Even that niche has better competitors, I think. I haven't used on-prem CCI, but I used hosted CCI for several years and when my team switched to https://buildkite.com/ it was a huge breath of fresh air. I think BuildKite is the only CI system I've used I thought was actually worth paying for, and I bet it works out cheaper than self-hosted CCI in most cases as well. - Source: Hacker News / over 1 year ago
  • Back with a few more jobs!
    Buildkite: a startup that offers a CI/CD platform that combines the power of your own build infrastructure with the convenience of a managed, centralized web UI. Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Buildkite and Intercom, you can also consider the following products

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bitrise - Tens of thousands of agencies, startups and enterprise companies with mobile apps - including Runkeeper, Grindr, Duolingo and more - use Bitrise to automate their way to increased productivity & speed

Drift - A messaging app that helps you grow your business.