Buildkite VS Freshdesk

Buildkite Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Buildkite mentions (11)

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Buildkite Pipelines: Free developer tier includes unlimited concurrency, up to 3 users, 5k job minutes/month, and 30-day build retention, with more free inclusions for open source projects Test Analytics — Get more out of your test suites, works with any CI platform. The free developer tier includes 100k test executions/month, with more free inclusions for open-source projects. - Source: dev.to / 3 months ago

• Continuos Integration and C++

  Buildkite.com you can run agents where ever you want. Source: about 1 year ago

• What I learned at Gitlab that I don't want to forget

  Give https://buildkite.com/ for CI/CD a try, you'll love it! - Source: Hacker News / over 1 year ago

• CircleCI Layoffs

  Even that niche has better competitors, I think. I haven't used on-prem CCI, but I used hosted CCI for several years and when my team switched to https://buildkite.com/ it was a huge breath of fresh air. I think BuildKite is the only CI system I've used I thought was actually worth paying for, and I bet it works out cheaper than self-hosted CCI in most cases as well. - Source: Hacker News / over 1 year ago

• Back with a few more jobs!

  Buildkite: a startup that offers a CI/CD platform that combines the power of your own build infrastructure with the convenience of a managed, centralized web UI. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago