Software Alternatives & Reviews

Buildkite VS Zendesk

Compare Buildkite VS Zendesk and see what are their differences

Buildkite logo Buildkite

Buildkite is a platform for running fast, secure, and scalable continuous integration pipelines on your own infrastructure.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Buildkite Landing page
    Landing page //
    2023-08-24

Buildkite is a CI/CD platform that helps you deliver software at scale. Join teams like Shopify, PagerDuty and Wayfair to discover how to easily autoscale and manage the build agents inside your own infrastructure, while leaning on the fully supported and managed central web interface and APIs. You can also measure and monitor your developer SLOs, and get deep metrics and observability into your CI and CD reliability and performance.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Buildkite videos

FastMail Customer Stories - Buildkite

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Buildkite and Zendesk)
Continuous Integration
100 100%
0% 0
Customer Support
0 0%
100% 100
DevOps Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Buildkite and Zendesk

Buildkite Reviews

The Best Alternatives to Jenkins for Developers
Buildkite enables you to run continuous integration pipelines on your infrastructure. It provides fast and secure integration. It allows you to run multiple builds with maximum control. It has an interface that provides visibility of your pipelines, which you can monitor.

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Buildkite should be more popular than Zendesk. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Buildkite mentions (11)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Buildkite Pipelines: Free developer tier includes unlimited concurrency, up to 3 users, 5k job minutes/month, and 30-day build retention, with more free inclusions for open source projects Test Analytics — Get more out of your test suites, works with any CI platform. The free developer tier includes 100k test executions/month, with more free inclusions for open-source projects. - Source: dev.to / 3 months ago
  • Continuos Integration and C++
    Buildkite.com you can run agents where ever you want. Source: about 1 year ago
  • What I learned at Gitlab that I don't want to forget
    Give https://buildkite.com/ for CI/CD a try, you'll love it! - Source: Hacker News / over 1 year ago
  • CircleCI Layoffs
    Even that niche has better competitors, I think. I haven't used on-prem CCI, but I used hosted CCI for several years and when my team switched to https://buildkite.com/ it was a huge breath of fresh air. I think BuildKite is the only CI system I've used I thought was actually worth paying for, and I bet it works out cheaper than self-hosted CCI in most cases as well. - Source: Hacker News / over 1 year ago
  • Back with a few more jobs!
    Buildkite: a startup that offers a CI/CD platform that combines the power of your own build infrastructure with the convenience of a managed, centralized web UI. Source: over 1 year ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Buildkite and Zendesk, you can also consider the following products

Jenkins - Jenkins is an open-source continuous integration server with 300+ plugins to support all kinds of software development

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

CircleCI - CircleCI gives web developers powerful Continuous Integration and Deployment with easy setup and maintenance.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Bitrise - Tens of thousands of agencies, startups and enterprise companies with mobile apps - including Runkeeper, Grindr, Duolingo and more - use Bitrise to automate their way to increased productivity & speed

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!