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Box VS SendBird

Compare Box VS SendBird and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. Itโ€™s affordable, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.
Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

Box logo Box

Box offers secure content management and collaboration for individuals, teams and businesses, enabling secure file sharing and access to your files online.

SendBird logo SendBird

SendBird is messaging-as-a-service.
  • Box
    Image date //
    2025-01-11
  • SendBird Landing page
    Landing page //
    2023-08-17

Box

Website
box.com
Pricing URL
Official Box Pricing
Release Date
-
Startup details
Country
United States
Edit details

SendBird

Website
sendbird.com
Pricing URL
Official SendBird Pricing
Release Date
2013 January
Startup details
Country
United States
State
California
City
San Mateo
Founder(s)
Brandon Y Jeon
Employees
100 - 249
Edit details

Box features and specs

  • Storage Capacity
    Box offers generous storage options, including unlimited storage for business plans, allowing organizations to handle large amounts of data seamlessly.
  • Collaboration Tools
    Box provides robust collaboration features, enabling multiple users to work on documents simultaneously, leave comments, and manage projects efficiently.
  • Security Features
    Box includes advanced security measures such as encryption, access controls, and compliance certifications (e.g., HIPAA, GDPR) to ensure data safety.
  • Integrations
    Box integrates with numerous third-party applications including Microsoft Office 365, Google Workspace, Salesforce, and Slack, making it versatile for various workflows.
  • User-friendly Interface
    Box has a clean and intuitive user interface, which simplifies the user experience for both new and seasoned users.
  • File Versioning
    Box keeps a history of file versions, so users can easily revert to previous versions if necessary.
  • Mobile Accessibility
    Box offers mobile apps for iOS and Android, allowing users to access files and collaborate on the go.

Possible disadvantages of Box

  • Cost
    Box can be relatively expensive compared to other cloud storage solutions, particularly for small businesses and freelancers.
  • File Size Limitations
    Box has file size upload limits, which may be restrictive for users needing to upload very large files.
  • Complexity for Beginners
    While feature-rich, Box's extensive functionalities can overwhelm new users who may face a steep learning curve.
  • Limited Offline Access
    Although Box provides offline access to files, its capabilities can be limited and sometimes unreliable compared to competitors.
  • Syncing Issues
    Some users have reported occasional issues with file syncing, which can disrupt workflow.
  • Customer Support
    While Box offers customer support, some users have reported that response times and the quality of support could be improved.

SendBird features and specs

  • Scalability
    SendBird supports enterprise-level scalability, enabling businesses to handle millions of users and messages with ease.
  • Feature-rich
    The platform offers a wide range of features including chat, voice, and video capabilities, as well as support for rich media, GIFs, and file sharing.
  • Customizability
    SendBird provides extensive APIs and SDKs that allow developers to customize and integrate the chat functionality seamlessly into their applications.
  • Robust moderation tools
    The service includes powerful moderation tools such as profanity filters, user banning, and admin message controls, which are essential for maintaining community standards.
  • Real-time messaging
    SendBird offers low-latency, real-time messaging that ensures a smooth and interactive user experience.
  • Cross-platform support
    SendBird is compatible with various platforms including iOS, Android, and web, which ensures a consistent user experience across devices.
  • Analytics and reporting
    The platform provides comprehensive analytics and reporting tools that help businesses gain insights into user behavior and engagement.

Possible disadvantages of SendBird

  • Cost
    SendBird can be quite expensive, especially for startups and small businesses, with pricing plans that may not be feasible for all budgets.
  • Complex setup
    The platform's extensive features and customization options can result in a steep learning curve and a complex setup process for new users.
  • API limitations
    Some users have reported limitations and restrictions in the API that can hinder more advanced customizations and integrations.
  • Customer support
    While SendBird offers customer support, some users have experienced slower response times and less satisfactory support resolutions.
  • Third-party dependencies
    The platform's performance may be affected by third-party dependencies and integrations, which can introduce unpredictability in service reliability.

Analysis of SendBird

Overall verdict

  • Yes, SendBird is considered a good option for those looking to implement reliable and feature-rich chat functionalities into their applications. Its user-friendly set-up, comprehensive features, and strong support make it a valuable tool for businesses of all sizes.

Why this product is good

  • SendBird is a widely recognized platform for integrating chat functionalities into apps and websites. It is praised for its scalability, robust features, ease of integration, and strong customer support. The platform supports various communication capabilities such as group chats, 1-on-1 messaging, and chat moderation tools, catering to different business needs across industries. Additionally, SendBird provides a comprehensive API and SDKs for smooth and efficient deployment, making it suitable for developers aiming for customizable chat solutions.

Recommended for

    SendBird is recommended for enterprises, startups, and developers looking to enhance user engagement on their platforms with real-time chat features. It is particularly beneficial for industries such as e-commerce, healthcare, social media, and any other vertical that requires efficient user communication solutions.

Box videos

+ Add

Box Cloud Storage Review

More videos:

  • Review - I ~Honestly~ Review 8 Popular Subscription Boxes
  • Review - Butcher Box Unboxing & My Honest Review

SendBird videos

+ Add

Sendbird Launches the Sendbird Calls API for In-app Voice and Video

More videos:

  • Review - The Beginning of SendBird and Entering Silicon Valley

Category Popularity

0-100% (relative to Box and SendBird)

Box

SendBird

Cloud Storage
100 100%
Cloud Storage
0% 0
Communication
0 0%
Communication
100% 100
File Sharing
100 100%
File Sharing
0% 0
Chat SDK
0 0%
Chat SDK
100% 100

User comments

Share your experience with using Box and SendBird. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Box and SendBird

Box Reviews

Best Top 12 MEGA Alternatives in 2024
For businesses and enterprises, Box provides scalable, enterprise-level cloud storage with robust collaboration and productivity features. It's a credible alternative for those seeking a professional solution.
Source: www.multcloud.com
The Best iPhone Transfer & Manager Software for 2022
Whether you have an iPhone or any other device, one of the options you can check out is Box. The designers of Box say that their unique selling point is the simplicity of the software. For instance, all you need, to transmit files of any size to anywhere, is a link. This means that you donโ€™t necessarily need a Box account to use the software.
Source: thesweetbits.com
Google Drive alternatives: Best picks
With Box, you can create files that will instantly be shared with your teammates. They can then edit and comment on your documents in real time. The Box is probably one of the most integrated apps on this list, too. With over 1,000 leading software providers like Office 365, Salesforce and Adobe Sign, your teammates will be able to edit documents without leaving the...
Source: nordvpn.com
13 Best Free Dropbox Alternatives for File Sharing
Box provides enhanced features such as dedicated phone support, encrypted data transfer and storage. You can also integrate it with Salesforce.com and Google Apps. In addition, you can access it through tablets, Android phones, Blackberry, iPad and iPhone. They also have partnerships with mobile companies for apps which allow users to easily access their services. Box...
Source: brainyhubs.com
Top 11 Best Dropbox Alternatives in 2020: Which Is The Most Secure?
An additional metric for your review could be resources consumed by each program. DropBox is notorious for gobbling up a lot of your free memory. As I type this, it is using 143 threads and 357MB of my 8GB RAM on a MAC and it is not performing a synch. I would love to know which of your top choices was less RAM hungry than DropBox. It is the major reason I am looking to...
Source: www.cloudwards.net

SendBird Reviews

Best Whitelabel AI Virtual Assistants (Ranked & Reviewed)
AI ProvidersHighlightsCountriesG2 ReviewsRatings1. ApphitectSelf-hosted & white label solution and custom work-flowUAEG2 -5.5/5(โญโญโญโญโญ)2. CONTUS TECHBuild 100% custom AI virtual assistant in 48 hoursIndia & USAG2 -4.6/5 (โญโญโญโญโ˜†)3. SendbirdMonthly subscriptions & SaaS productsUSAG2 -4.6/5 (โญโญโญโญโ˜†)4. MirrorFlyComplete data control, 100% custom features & full source code...
Source: www.trustfirms.com
5 Best CometChat Alternatives, Competitors & Pricing
Sendbirdโ€™s pricing typically offers a range of plans tailored to various needs, including a free tier with limited features and paid tiers with more advanced functionalities. In contrast, CometChatโ€™s pricing structure may vary, but it generally offers competitive pricing options, allowing businesses to choose based on their specific requirements and budget constraints.
Source: www.mirrorfly.com
Top 10 Agentic AI Companies In 2026 โ€“ Manually Reviewed
Sendbird, primarily an omnichannel communication solution platform, was founded in 2013.
Source: www.mirrorfly.com
15 Best Twilio Alternatives 2022
Therefore, the biggest Sendbirdโ€™s advantage is something Twilio canโ€™t do, and itโ€™s to make an app social which is why Sendbird might be the right alternative for you if you run an app.
Source: rigorousthemes.com

Social recommendations and mentions

Based on our record, Box should be more popular than SendBird. It has been mentiond 93 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Box mentions (93)

  • Ask HN: Who is hiring? (February 2025)
    Box | http://box.com | San Francisco Bay Area (US) | Warsaw (PL) | HYBRID Box, Inc. (NASDAQ: BOX) develops and markets cloud-based content management, collaboration, and file sharing tools for businesses. Several roles available spanning frontend and backend segments, mid-career reliability, observability, database, and productivity engineering roles. http://careers.box.com. - Source: Hacker News / over 1 year ago
  • Sharepoint Alternatives?
    I've used box.com with pretty good results, but expect to pay through the nose for the privilege. Source: over 2 years ago
  • I NEED HELP
    So I have all my mountain goats stuff on my Spotify local files, I found a random comment here from like 4 years ago with this guys box.com storage collection of all of his mountain goats songs, recently the link stopped working :( if anyone has it (i know its a pretty niche ask) I would love to have it back. Source: about 3 years ago
  • Now that Google Drive is starting to limit, what's your migration plan?
    Alright. Mind if I check with you a couple weeks from now to see how this turns out for you? I've never heard of box.com. I'm checking out their website now. Source: about 3 years ago
  • What is everyoneโ€™s opinion on these demos getting leaked?
    You would be surprised how stupid Label employees can be, they even give stuff that is "confidential" to unpaid interns to post on their internal pages like box.com or their disco.ac pages. I've seen so many demos, instrumentals and albums posted somewhere public because they got someone to do a half assed job at it. Source: about 3 years ago
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SendBird mentions (14)

  • Chat API pricing: Comparing MAU and per-minute consumption models
    The Monthly Active Users (MAU) model is one of the most widely used pricing models in the industry. Providers like CometChat, Sendbird, Twilio, and Stream charge based on the number of unique active users per month. - Source: dev.to / over 1 year ago
  • WebSocket vs. HTTP communication protocols
    Fortunately, you donโ€™t need to choose one over the other. The two communication protocols can, and often should, be used together, allowing each to do what it does best. If you need to implement real-time communication and streaming functionality in your applications, check out Sendbird. Sendbirdโ€™s APIs and client SDKs handle the technical heavy lifting for in-app chat, calls, and live streaming. Sendbirdโ€™s chat... - Source: dev.to / over 2 years ago
  • SwiftUI vs. UIKit: What is the best choice for building an iOS user interface in 2024?
    After you've analyzed the SwiftUI vs. UIkit comparison, consider adding customer communications to your app to enhance user engagement, retention, and CSAT. You can do this with Sendbird, an all-in-one communications API platform for web and mobile apps. Sendbird's highly abstracted APIs empower developers to build robust and scalable communication experiences (for chat, notifications, and in-app calls) across web... - Source: dev.to / over 2 years ago
  • 5 Best Instant Messaging APIs
    Sendbird Chat enables developers to implement chat and instant messaging by providing an SDK with ready-made chat UI components. They cover all the essential features you might expect, including voice and video, which makes it possible to deliver a comprehensive experience. - Source: dev.to / over 2 years ago
  • Custom vs. off-the-shelf React web notification systems: Which is better?
    Sendbird focuses on in-app messaging but also offers push notifications. It's designed to be highly customizable and can be a great fit if you want to offer your users a more interactive experience. - Source: dev.to / almost 3 years ago
View more

What are some alternatives?

When comparing Box and SendBird, you can also consider the following products

Dropbox - Online Sync and File Sharing

Twilio - Brings voice and messaging to your web and mobile applications.

Google Drive - Access and sync your files anywhere

Chat by Stream - Build and ship in app messaging in a few hours

Microsoft OneDrive - Secure access, sharing & file storage

GetStream.io - APIs for the development of scalable newsfeeds and chat applications.

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