Software Alternatives, Accelerators & Startups

Birdeye VS Workable

Compare Birdeye VS Workable and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Birdeye logo Birdeye

AI Agents for Multi-Location Brands

Workable logo Workable

Hire better with Workable. Post to the top job boards and enjoy a simple, intuitive applicant tracking system, made for teams. Start a free trial today.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye builds AI agents for multi-location brands โ€” trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location โ€” for marketing, operations, and customer experience โ€” that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.

AI Coworkers โ†’ Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations โ€” from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location โ€” without stretching your team thinner.

Agents โ†’ Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do โ€” and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act โ€” together โ€” to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.

Enterprise-Ready โ†’ Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.

With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

  • Workable Landing page
    Landing page //
    2025-02-12

Workable is affordable, useable hiring software. It replaces email and spreadsheets with an applicant tracking system that your team will actually enjoy using.

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Workable

$ Details
paid Free Trial $99.0 / Monthly (Per job)
Platforms
-
Release Date
2012 January
Startup details
Country
United States
City
Boston
Founder(s)
Nikos Moraitakis
Employees
250 - 499

Birdeye features and specs

  • Online Payments
  • Text Messaging
  • Review Management
  • Surveys
  • Reporting
  • Google Seller Ratings
  • Listings Management
  • Appointments
  • Social
    yes

Workable features and specs

  • Ease of Use
    Workable has an intuitive and user-friendly interface that makes it easy for HR professionals and recruiters to navigate and manage job postings, candidate pipelines, and other recruitment activities.
  • Comprehensive Features
    The platform offers a wide range of features including job board integrations, candidate sourcing, assessment tools, collaborative hiring, and analytics, which streamline the entire hiring process.
  • Collaborative Hiring
    Workable provides tools for team collaboration, allowing multiple team members to comment on candidates, rate them, and move them through the hiring pipeline seamlessly.
  • Mobile Access
    Workable includes a mobile-friendly interface and app, enabling recruiters and hiring managers to access candidate information and manage pipelines on the go.
  • Customizable Workflows
    The platform allows for the customization of recruitment workflows to fit the specific needs of different organizations, enhancing flexibility and efficiency.
  • Excellent Customer Support
    Users often praise Workable for its responsive and helpful customer support, which is available to assist with onboarding and troubleshooting.

Possible disadvantages of Workable

  • Pricing
    Workable can be on the expensive side, especially for small businesses or startups. The cost may be a significant investment compared to other more affordable solutions on the market.
  • Learning Curve
    While the platform is generally intuitive, some advanced features may have a learning curve and might require time for new users to fully grasp and utilize.
  • Limited Integrations
    While Workable offers a good number of integrations, it may not always integrate seamlessly with all the tools and systems that some companies are already using, which can limit its utility.
  • Customization Limits
    Although Workable offers customization, some users find that there are still limitations that prevent full tailoring to very specific organizational needs or industry requirements.
  • Dependence on Internet
    As a cloud-based solution, Workable requires a strong and stable internet connection to function optimally. In areas with poor connectivity, this could be a drawback.
  • Feature Overload
    For smaller organizations or those with simpler recruiting needs, the extensive features offered by Workable might be overwhelming and unnecessary.

Analysis of Birdeye

Overall verdict

  • Overall, Birdeye is considered a strong option for businesses seeking to improve their customer feedback management and online reputation. It is praised for its user-friendly interface, robust features, and excellent customer support. However, like any service, the value it provides can vary depending on specific business needs and objectives.

Why this product is good

  • Birdeye is a digital platform that provides businesses with tools for managing their online reputation, customer reviews, and customer experience. It is highly regarded for its comprehensive suite of features that allow businesses to collect reviews, monitor their online presence, engage with customers, and gain valuable insights through analytics. Its ease of use and integration with multiple platforms make it a popular choice among businesses looking to enhance their customer engagement and feedback strategies.

Recommended for

    Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.

Analysis of Workable

Overall verdict

  • Workable is generally considered a good choice for businesses seeking a comprehensive yet user-friendly recruiting solution. Its robust feature set and scalability make it well-suited for various hiring needs, indicating positive reviews from users in terms of functionality and customer support.

Why this product is good

  • Workable is a widely-used recruiting software that is designed to streamline the hiring process for businesses of all sizes. It offers features such as job posting, candidate sourcing, applicant tracking, and collaborative hiring tools. These functionalities help organizations manage recruitment efficiently, reach a broader audience, and improve the candidate experience.

Recommended for

  • Small to medium-sized businesses looking to automate and simplify their recruitment processes.
  • Human resources teams that need a centralized platform to manage all hiring activities.
  • Companies that require scalability in their recruitment tools as they grow.
  • Organizations that value collaboration and communication within hiring teams.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Workable videos

Workable Review

More videos:

  • Review - Workable Walk Through
  • Review - Inbox And Build Review - Bronco Kit #AB3544, Sherman T49 Tracks, Workable
  • Review - Workable Review: Solid System with Lots of Perks
  • Review - Workable Review
  • Review - Workable Review: Is This Recruiting Platform Right for You?
  • Review - Workable Recruiting Software Review | My Usage Experience

Category Popularity

0-100% (relative to Birdeye and Workable)
Reputation Management
100 100%
0% 0
Hiring And Recruitment
0 0%
100% 100
Online Reviews
100 100%
0% 0
Recruitment
0 0%
100% 100

User comments

Share your experience with using Birdeye and Workable. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Workable

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeyeโ€™s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyerโ€™s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. Itโ€™s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Workable Reviews

  1. AnnaBenjamin
    Clean Hiring Platform That Works Well โ€” If Your Needs Are Simple

    We used Workable to manage hiring across a few open roles, and overall it made the process much more organized than juggling emails and spreadsheets. Posting jobs and tracking candidates in one dashboard helped keep everyone on the same page, especially when multiple people were involved in interviews and feedback.

    Where Workable shines is simplicity. You donโ€™t need much training to get started, and most features are easy to understand. That said, if your hiring process is complex or heavily customized, you might start to feel boxed in. Some advanced reporting and automation options are also locked behind more expensive plans, which may not feel worth it for smaller teams.

    Overall, Workable is a reliable, well-designed hiring tool that does exactly what it promises. Itโ€™s not perfect, but for teams that want a clean and efficient recruiting setup without too much complexity, itโ€™s a solid choice

    ๐Ÿ‘ Pros:    Job posting to multiple boards from one place saves time
    ๐Ÿ‘Ž Cons:    Reporting is basic unless youโ€™re on higher plans

Best ATS software for in-house teams (2026)
Until the same real role has run through Workable it stays unscored here, listed on documented reach and pricing only. Already on Workable and finding that its headcount-based bill doesnโ€™t match how often you hire? The Workable alternatives round-up maps the tested exits.
Source: wiserstaff.com
Best Recruitment Software Reviews by Best Reviews
Workable doesnโ€™t offer a free version, but thereโ€™s the possibility to request a live demo of the software with an expert. Its three plans cater to various hiring needs, plus the company provides a 15-day free trial, iOS and Android apps, and award-winning customer support.
Source: bestreviews.net
Best Recruiting Softwares for Small Business
Workable is a cloud-based recruiting software platform that helps businesses of all sizes streamline their hiring processes. Founded in 2012, Workable is headquartered in Boston, Massachusetts, and serves customers in over 100 countries.
22 Best HR Management Software & Tools to Use in 2021
Workable is a cloud-based applicant tracking system. The system an AI-powered search and advertising which provides one-click job posting to 200+ job sites. It has helped over 20,000 companies to hire more than a million perfect candidates for the job.
Source: allthatsaas.com

Social recommendations and mentions

Based on our record, Birdeye should be more popular than Workable. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: over 3 years ago
  • Need a good CRM, help!
    I donโ€™t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 3 years ago
  • How can I expand my network at a young age?
    Itโ€™s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while itโ€™s impossible to become the most famous brand in the world from one night to another, thereโ€™re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 3 years ago
View more

Workable mentions (1)

What are some alternatives?

When comparing Birdeye and Workable, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

Greenhouse - Greenhouse Software makes companies great at hiring.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Breezy.hr - A Modern Hiring Tool for the Entire Team. A uniquely simple, visual hiring tool you and your team will love.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Lever - A modern web app for hiring. Lever is a simple, powerful way to manage lists of candidates during the hiring process.