Software Alternatives, Accelerators & Startups

Birdeye VS utterances

Compare Birdeye VS utterances and see what are their differences

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Birdeye logo Birdeye

AI Agents for Multi-Location Brands

utterances logo utterances

A lightweight comments widget built on GitHub issues.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.

AI Coworkers → Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations — from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location — without stretching your team thinner.

Agents → Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do — and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act — together — to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.

Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.

With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.

  • utterances Landing page
    Landing page //
    2022-03-30

utterances

Pricing URL
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$ Details
Platforms
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Release Date
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Birdeye features and specs

  • Online Payments
  • Text Messaging
  • Review Management
  • Surveys
  • Reporting
  • Google Seller Ratings
  • Listings Management
  • Appointments
  • Social
    yes

utterances features and specs

  • GitHub Authentication
    Utterances uses GitHub issues for comments, meaning users authenticate via GitHub. This can reduce spam and ensures that commenters have a verified identity.
  • Lightweight and Fast
    Utterances is designed to be lightweight and load quickly, benefiting site performance and user experience.
  • Markdown Support
    Since it leverages GitHub issues, users can write comments in Markdown, which many developers and technical users appreciate.
  • GitHub Integration
    Comments are managed through GitHub issues, making them easy to track, moderate, and integrate into your development workflow.
  • Open Source
    Utterances is open source, allowing developers to review the code, contribute, and customize it to their needs.

Possible disadvantages of utterances

  • Dependency on GitHub
    Comments are entirely reliant on GitHub's infrastructure, which means any downtime or issues with GitHub services can affect the commenting system.
  • Limited to GitHub Users
    Only users with GitHub accounts can comment, which may exclude or discourage participation from users who are not developers or familiar with GitHub.
  • No Anonymity
    Because commenting requires a GitHub account, users cannot comment anonymously, which might be a drawback for some communities.
  • Moderation Complexity
    Moderating comments requires managing GitHub issues, which can be cumbersome compared to dedicated comment moderation tools.
  • Feature Limitations
    Utterances is relatively simple and lacks advanced features found in other commenting systems, like rich media support, voting, or detailed analytics.

Analysis of Birdeye

Overall verdict

  • Overall, Birdeye is considered a strong option for businesses seeking to improve their customer feedback management and online reputation. It is praised for its user-friendly interface, robust features, and excellent customer support. However, like any service, the value it provides can vary depending on specific business needs and objectives.

Why this product is good

  • Birdeye is a digital platform that provides businesses with tools for managing their online reputation, customer reviews, and customer experience. It is highly regarded for its comprehensive suite of features that allow businesses to collect reviews, monitor their online presence, engage with customers, and gain valuable insights through analytics. Its ease of use and integration with multiple platforms make it a popular choice among businesses looking to enhance their customer engagement and feedback strategies.

Recommended for

    Birdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.

Analysis of utterances

Overall verdict

  • Utterances is generally considered a good option for integrating a commenting system.

Why this product is good

  • It is lightweight and doesn't add significant loading time to web pages.
  • Utterances uses GitHub issues to store comments, which integrates well for projects already using GitHub for version control.
  • Installation is straightforward, making it easy to implement on static sites, particularly those generated with Jekyll or Hugo.
  • The comments are stored on GitHub's infrastructure, which is reliable and robust.

Recommended for

  • Developers and bloggers already using GitHub for project hosting.
  • Technical blogs and sites generated with static site generators like Jekyll or Hugo.
  • Users who prefer a minimalistic and efficient commenting system over more feature-rich alternatives.
  • Those looking for an open-source, privacy-friendly commenting solution.

Birdeye videos

What is Birdeye?

More videos:

utterances videos

SEMANTICS-7: Utterances, Sentences & Propositions

Category Popularity

0-100% (relative to Birdeye and utterances)
Reputation Management
100 100%
0% 0
Social Networks
0 0%
100% 100
Online Reviews
100 100%
0% 0
Project Management
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and utterances

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

utterances Reviews

We have no reviews of utterances yet.
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Social recommendations and mentions

Based on our record, utterances should be more popular than Birdeye. It has been mentiond 53 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: over 3 years ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 3 years ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: almost 4 years ago
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utterances mentions (53)

  • Adding Giscus Comments to Next.js Blog Pages
    Utterances: **The primary inspiration for giscus. It uses **GitHub Issues instead of Discussions to store comments. It is extremely lightweight but does not support threaded replies as natively as giscus. - Source: dev.to / 6 months ago
  • [TIL][Jekyll] Replacing Disqus with utterances for GitHub issue comments
    Title: [TIL][Jekyll] Removing Disqus and switching to utteranc to use github issue as article comments Published: false Date: 2021-05-14 00:00:00 UTC Tags: Canonical_url: http://www.evanlin.com/jekyll-remove-disqus/ --- ![](http://www.evanlin.com/images/2021/github_comment.jpg) ## Preface: ![](https://jekyllrb.com/img/jekyll-og.png) The escalation of the pandemic disrupted the original travel plans, but... - Source: dev.to / over 5 years ago
  • Add Utterances Comment System in Next.js App in App Router
    'use client'; Import { useEffect, useRef } from 'react'; Const Comments = ({ issueTerm }) => { const commentsSection = useRef(null); useEffect(() => { const script = document.createElement('script'); script.src = 'https://utteranc.es/client.js'; script.async = true; script.crossOrigin = 'anonymous'; script.setAttribute('repo', 'shade-cool/article'); script.setAttribute('issue-term',... - Source: dev.to / about 2 years ago
  • Converting BlogCFC blog to Eleventy
    Handling New Comments: There are excellent lightweight comment utilities available for managing comments on your eleventy blog. I personally use Utterances, but Giscus is also a great alternative. - Source: dev.to / over 2 years ago
  • Unleash Your Dev Blog: Write More with GitHub Issues as Your CMS
    We can use utteranc.es, a lightweight comment widget built on GitHub Issues to integrate authed comments in our blog. - Source: dev.to / over 2 years ago
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What are some alternatives?

When comparing Birdeye and utterances, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

DISQUS - Disqus is a global comment system that improves discussion on websites and connects conversations across the web.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

giscus - A comments system powered by GitHub Discussions. Let visitors leave comments and reactions on your website via GitHub!

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Cusdis - Open-source, lightweight comment system for your website