Birdeye VS SetMore
Compare Birdeye VS SetMore and see what are their differences
Seranova AI helps home service businesses automate review outreach, stay on top of customer conversations, and grow reputation without extra headcount.
featured
Birdeye
Podium
Reputation.com
ReviewTrackers
NiceJob
Grade.us
Yext
Intercom
SetMore
Calendly
Acuity Scheduling
SimplyBook.me
Doodle
10to8
YouCanBookMe
Square Appointments
Birdeye builds AI agents for multi-location brands โ trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location โ for marketing, operations, and customer experience โ that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience.
AI Coworkers โ Do the Jobs Jay (marketing), Robin (operations), and Myna (customer experience) own the work across your locations โ from AI search visibility, reviews, listings, and social, to front desk and appointment booking, to surveys, ticketing, and insights. You're not buying features. You're adding AI staff to every location. So the work gets done at every location โ without stretching your team thinner.
Agents โ Do the Work Each coworker employs multiple agents that work together to complete a job. The way those agents work is what makes us different. Most software tells you what's happening; our agents decide what to do โ and do it, with your approval. They consolidate every signal across every location, whether it lives in Birdeye or one of your 3,000+ integrations; reason with your brand voice and industry context; and act โ together โ to drive the outcome. So one review, one campaign, one missed call becomes a finished outcome, not a task sitting in a dashboard.
Enterprise-Ready โ Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations.
With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale.
Every account comes with a customizable Booking Page that enables you to display your services, availability, and pricing online. Empower your customers to self-book appointments and classes 24/7. Your Booking Page can be used as a standalone site or connect with your existing website and social media pages to create all-new booking gateways.
Bring on more customers and sharpen your brand image, while taking charge of your working hours. Each time an appointment is set through your calendar or Booking Page, you and your client receive instant confirmations. Youโre also both kept in the loop with automated reminders. Focus on providing memorable and meaningful customer experiences while Setmore handles the paperwork.
Your talent knows no bounds so why limit where you do business? By adding 1-click video meetings to your appointments, you make the world your stage. Reach a global audience by booking and hosting crystal-clear Zoom or Teleport sessions.
Keep your calendar in check, manage your team and get instant appointment updates across desktop, tablet, iOS, and Android devices.
Birdeye SetMoreBirdeye is recommended for small to medium-sized businesses and enterprises that prioritize customer feedback and online reputation management. It is particularly beneficial for businesses in competitive industries, such as hospitality, healthcare, retail, and services, where customer reviews and engagement are critical to success.
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Based on our record, SetMore should be more popular than Birdeye. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: about 3 years ago
They could be using something like this though: https://birdeye.com. Source: over 3 years ago
I donโt know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 3 years ago
I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 3 years ago
Itโs normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while itโs impossible to become the most famous brand in the world from one night to another, thereโre tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 3 years ago
Take a look at this. I'm not sure if it has everything but it does come close. Source: almost 5 years ago
I'm running a small IT company in my local area (right now I'm focusing on getting the TV Mounting and entertainment installation services going), and I've got a booking software setup that I like, but it doesn't offer custom add-on options for each service or the options to select multiple services in the same form. (I'm using setmore.com for those who want to take a look -- techboss.setmore.com is my website... Source: about 5 years ago
Hi! With a Setmore account, you can set-up time slots for numerous attendees at once. You can customize your Booking Page to suit your business needs to help you maximize your available time slots. Our support team is also available via live chat 24/7 should you have any questions or queries about your account and we also have an online support center with 100s of articles to help you get started. Please just let... Source: about 5 years ago
Hi Samir! You can sign-up for a FREE Setmore account and easily integrate this with your Wordpress website. This will allow you to have an online scheduling system to accept bookings for your business. You can also enable all customers to register and create an account before bookings. Discover more about our WordPress integration here - https://www.setmore.com/integrations/wordpress. Source: about 5 years ago
Hi! You can use Setmore to create an account with multiple integrations including 'Book Now' buttons to direct clients to a calendar displaying your available consultation slots. Our platform integrates with top web providers to allow seamless booking straight from your website. Source: over 5 years ago
Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.
Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.
Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.
Acuity Scheduling - Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.
ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...
SimplyBook.me - Online scheduling software that offers you a beautiful customisable booking website (or widget to your own website) to accept bookings and payments with the possibility of selling products as well.