Software Alternatives, Accelerators & Startups

Birdeye VS Drupal

Compare Birdeye VS Drupal and see what are their differences

Birdeye logo Birdeye

#1 most trusted reputation and customer experience platform for local business

Drupal logo Drupal

Drupal - the leading open-source CMS for ambitious digital experiences that reach your audience across multiple channels. Because we all have different needs, Drupal allows you to create a unique space in a world of cookie-cutter solutions.
  • Birdeye Landing page
    Landing page //
    2021-03-08

Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gain customer experience insights to grow sales and thrive. More than 100,000 local businesses and brands use Birdeye to be found online through local listings and reviews; engage with consumers through webchat, text, and social media messaging; collect digital payments; and gain insights to improve customer experience with survey, ticketing and benchmarking tools.

  • Drupal Landing page
    Landing page //
    2023-07-18

Birdeye

$ Details
paid Free Trial $299.0 / Monthly
Platforms
Browser iOS Windows Android
Release Date
2012 February

Drupal

Website
drupal.org
Pricing URL
-
$ Details
free
Platforms
-
Release Date
-

Birdeye features and specs

  • Online Payments : Yes
  • Text Messaging: Yes
  • Review Management : Yes
  • Surveys: Yes
  • Reporting: Yes
  • Google Seller Ratings: Yes
  • Listings Management: Yes
  • Appointments : yes
  • Social: yes

Drupal features and specs

No features have been listed yet.

Birdeye videos

What is Birdeye?

More videos:

  • Review - Birdeye Review Julie
  • Demo - Meet Birdeye

Drupal videos

Drupal Vs WordPress - Which Is The Best CMS?

More videos:

  • Review - Drupal 8: Comments, Reviews and Content Moderation Workflows
  • Review - Drupal Product Management Review: Out-of-the-Box

Category Popularity

0-100% (relative to Birdeye and Drupal)
Reputation Management
100 100%
0% 0
CMS
0 0%
100% 100
Online Reviews
100 100%
0% 0
Blogging Platform
0 0%
100% 100

User comments

Share your experience with using Birdeye and Drupal. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Birdeye and Drupal

Birdeye Reviews

Tekpon Announces the Top Social Media Management Tools for Businesses
Birdeye platform offers a complete reputation management solution that enables businesses to collect, manage, and analyze customer reviews and feedback. With this tool, businesses can interact with their customers and take action on areas that need improvement, leading to enhanced customer satisfaction and loyalty. Additionally, businesses can monitor their online presence...
9 Best ManyChat Alternatives & Competitors in 2024
Birdeye provides live chat, social media messaging, surveys, and a help desk ticketing system with a greater scope than ManyChat. What differentiates Birdeye from other ManyChat alternatives is the lead generation and qualification support for sales teams. This messaging platform focuses on customer experiences, providing metrics and other insights for each step of the...
Source: www.tidio.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Overall, Birdeye’s bird eye view is pointed at customer experiences. For this, the platform uses customer success metrics and KPIs connected with different steps of the buyer’s journey. As a Tawk.to alternative, this makes it worth considering for a wider range of businesses, especially if you need help in sales enablement.
Source: www.tidio.com
Review Generation Platforms: Which One Is Best for My Business?
How It Works: BirdEye brands itself as an all-in-one reputation management solution that pulls feedback from 250 online sources. It not only helps companies monitor, organize, respond to, and track reviews, but it also offers platform listening and analyzes negative reviews to find root causes of customer unhappiness. It’s easy to integrate into major CMS, CRM, and...
Compare 31 of the Best Online Reputation Management Software Services
BirdEye is an all-in-one platform. It drives your customers to become your marketing engine. With BirdEye, collecting new reviews from your customers is a breeze.

Drupal Reviews

Top 10 Web Content Management Systems
Keeping up with the trend of introducing great open-source CMS systems, Drupal is our next entry on the list. Drupal is one of the oldest and most reputable customizable CMS options out there, with its original release dating back to 2001, making it older than WordPress. As a web CMS, Drupal’s principal focus is on security. It is known to have one of the best security...
Source: cloudzy.com
8 Great Drupal Alternatives to Try for your Website (Nov 2021)
Whether you're creating a new website from scratch or looking for a way to upgrade your existing one, you'll need the right content management system. A content management system (CMS), is a tool that helps you to modify and optimize your website however, you choose, without the need for any complex API or PHP work. While some CMS solutions allow you to have some control...
WordPress alternatives: Which CMS platform is the best?
With Drupal, the startup costs are higher than WordPress, since developing with Drupal requires more technical expertise. It’s more complex than WordPress, and you will likely need to pay for a developer. Besides that, you’ll have to invest in the basics like – domain registration, hosting, added security, and so on.
Source: factory.dev
11 Popular Free And Open Source WordPress CMS alternatives in 2021
If you are a WordPress user, certainly you will like Drupal as it has come with robust content management tools, sophisticated APIs for multichannel publishing, and a track record of continuous innovation—Drupal is ready to stand as the hub of your digital presence.
Source: medevel.com
Top 5 Open-Source CMS Platforms
Unlike WordPress, Drupal does not have an extensive library of plugins and extensions, however, the efficient and very friendly platform enables users to make just any website instantly. The platform works seamlessly for creating, handling, and managing data and content of large and extensive websites. The platform has a modular layout and therefore, the users will have to...
Source: linuxways.net

Social recommendations and mentions

Based on our record, Drupal should be more popular than Birdeye. It has been mentiond 28 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Birdeye mentions (6)

  • I used AI to answer 5000 Google reviews. This is what happened to my Google business rankings.
    WRT to your second point, I wouldn't consider these fake responses because the owners are given time to approve it. It's an assistant workflow basically. Also, Google doesn't really concern about automating responses, which is why they provide API for companies to automate responses. If you look at one of Google biggest partners like birdeye.com, you'll see they also provide similar AI answering features like us. Source: 11 months ago
  • Fake contractor reviews
    They could be using something like this though: https://birdeye.com. Source: about 1 year ago
  • Need a good CRM, help!
    I don’t know a CRM that can provide all of that, especially in one tool, but I could try naming you a few, such as Zidy, Hubspot, BirdEye and Podium, which you could try out and see if they have features to help you with what you need. Related to your fifth point, Zidy is the best one on that matter. That all-in-one tool has an incredibly customizable interface, making it adaptable to the liking of any user... Source: over 1 year ago
  • What is the best CRM for B2B wholesalers?
    I'd also like to add the importance of reviews and opinions when building a solid relationship with customers or clients, especially online. Companies that value their relationship with the people they deal with already have an advantage since they're always looking to improve, but this isn't always the case. Luckily, there are resources to aid this, andtools like Zidy, Hubspot, and BirdEye help track and... Source: over 1 year ago
  • How can I expand my network at a young age?
    It’s normal to struggle to get new clients, mainly if your brand or business works among many others in such a competitive stage. However, while it’s impossible to become the most famous brand in the world from one night to another, there’re tools and resources to increase brand awareness. One of those tools is acquiring CRM tools (custom relationship management) to find and keep clients. They improve, track and... Source: over 1 year ago
View more

Drupal mentions (28)

  • Is there and easy way of porting a site from d7 to d9?
    I would be interested in some good migration tools, paid ones are also ok. I found a post about this on drupal.org, but it didn't seem like an easy process. It is a multilanguage site with many content types, and a totally custom theme. Source: over 1 year ago
  • Is there any nice group, where I can ask questions, when I get stuck and recieve some guidance instead of crytics?
    You got already good advice, but wanted to point the guide of drupal.org where you can see some tools listed with instructions and channels https://www.drupal.org/community/contributor-guide/reference-information/talk/tools. Source: over 1 year ago
  • MAMP issue after Pro trial ended
    There is a service call GitPod that provides a temporary container Drupal environment. If you are familiar with what is going on around the future of how Drupal modules will eventually be offered up, you will likely have seen the "Project Browser" module as a contrib demo of the approach. It is used for people to give feedback to the developers. So they set up the typical 'SimplyTestMe' but also a GitPod... Source: almost 2 years ago
  • Best Modules for Product and Recipe?
    For reviews, it depends entirely on what you mean by "review". I believe core has a simple comment module, although it may have been deprecated for D9? There are likely many review-style modules on drupal.org that might work, or if you just want to link out to third-party reviews then it could just be a repeating-value link field on the Product content type. Source: almost 2 years ago
  • Leadership?
    They should also use standards tools like Github. The drupal.org platform was certainly impressive 10 years ago, today it's a pain to use it. They ducktape it with gitlab, but really it sucks to have to read documentation to simply do a pull request. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Birdeye and Drupal, you can also consider the following products

Podium - Podium helps your business get more customer reviews, manage customer feedback, customer interaction, and online review management from one software.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

ReviewTrackers - Software that generates new customer reviews, engages your customers and lets you listen and...

Joomla - Joomla! is the mobile-ready and user-friendly way to build your website. Choose from thousands of features and designs. Joomla! is free and open source.

Reputation.com - Reputation.com is a solution for tracking and improving online reviews, social media, and local search visibility for businesses.

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.