Binance Reviews

1. Birf666

   about 1 month ago
   Best cryptocurrency exchanges on the market

   I have been using Binance for over a year, the user interface is intuitive, which makes it simple for beginners to get started, the fees are competitive. Overall, Binance has been a great choice for my trading needs

   🏁 Competitors: Bybit, , Coinbase

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Binance mentions (2)

• Withdraw Binance.com to Binance.us account

  Hello support. I'm in the US and have a Binance.com account I opened back in 2017. I recently tried to withdraw from this account and withdrawals have been suspended. I was unaware that I needed to migrate to binance.us. I have not yet filed an appeal. I just opened a binance.us account and am awaiting appeal. I'm unable to verify on binance.com/en because there is no option for US users. If my withdrawals are... Source: over 2 years ago

• "Verify failed, please reload and try again" - Binance.US

  Same, had a problem with binance.com/en, thinking it was "English", instead of binance.US. So confusing. Now, nothing works. Maybe I am dumb for thinking that binance.com/en is not the US version? Source: about 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago